Making your web site easy for international visitors to understand is what website internationalization is all about. There are times when differences in vocabulary may crop up. This can even happen across different industries in the same country.

One of the ways you can help your readers is to start a Glossary.

In your glossary you can list industry specific words and all words you use commonly where others may not have the exact same understanding. If you explain a process in your communication, think of including verbs in your glossary.

The key to making your glossary work for you is to strive for accuracy, clarity, and ease of understanding.

Accuracy

In some cases a lack of accuracy can have devastating effects.

• In health issues.
• In reference to using machinery.

Clarity

A glossary's aim is to give a clear meaning to the words you use. Keep your explanations as clear as possible. If they only lead to further misunderstandings or do not answer the readers questions, you would be better off without one.

Ease Of Understanding

Keep your glossary very easy read and people will enjoy reading it. Pay attention to the general appearance of the glossary as a whole as well as the individual explanations.

An Added Value

After ready through a well done glossary, the reader may well come away feeling appreciative of the easy to read informative experience. It is a wonderful touch of thoughtfulness to your international visitors.

Non-native English speakers will greatly appreciate its value.

Prepares For Translation

A glossary is highly recommended in certain industries where specific vocabulary requires expert translations.

In some instances some people feel they can take a dictionary out and provide translations of key vocabulary in languages other than their mother-tongue. This can lead to further misunderstandings. A glossary well done is far better than taking on translation skills when you do not have them.

However, your glossary will be of significant value to a professional translator once you decide to offer multilingual services.

Glossaries are also appreciated in non-technical areas too. Cultural habits differ. People can use vocabulary differently. Glossaries provide insight into how you communicate and provide a base for cross-cultural dialogue.

Website Accessibility means the website accessible to all the users in the web including visitors with disability. Many website owners know that their website is available in the internet for visitors to access information but possibly may not know whether their website is easily accessible and even be unaware about Disability Discrimination Act (DDA).

According to Disability Discrimination Act (DDA), all the business should make their services accessible to disabled users. There is also a section in DDA which addresses that if a business offers an online service, even the information is on a single page, then the business is responsible for making an effort to make this information accessible to disabled users.

All new websites that are designed and developed should now follow the W3C (World Wide Web Consortium) and Web Content Accessibility Guidelines (WCAG) against which the accessibility of the website is measured. But when the website is found isn't complaint, then anybody can sue you legally, if they want to.

By following these guidelines, you enhance the professional look of your website, provide access to visitors who previously had not no choice, thus increasing your business prospects and finally not to forget, your business is legal.

Some basic Guidelines to increase the accessibility of the visitors

Validate HTML and CSS: To check if the HTML and CSS used is valid, W3C validator can be used. It is necessary that websites are checked as the validator automatically tells you about any errors and accessibility issues in the web pages.

Image and alternative text: For browsers which don't support images, alternative text can be used to explain what the image is about as the user will only see the text.

Resize font text: Most of the internet browsers use Internet explorer to search for information. If the size of the text can be increased by choosing the font size to the largest then it means that your website is accessible to visitors.

Use of Java script: Websites are not easily accessible when java script is disabled. Mostly people have the java script support switched off, if that's the case then make sure that you use the Java script sensibly and unnoticeably.

Check for the following,

1. Website is accessible without the use of a mouse

2. Website has a Sitemap

3. Website has link text relevant to the content (blind users use tabbing while browsing websites from one link to the other)

There are a number of different browsers that you must compensate for when designing your webpage's in any format (CSS, tables etc.), some of the most common browsers are : Internet Explorer 6/ 7, Firefox and Safari. The main issues that arise with CSS design is that all browsers interpret CSS differently, for example Firefox does not understand some of the CSS commands that Internet Explorer does and vice a versa.

One of the main issues I have found when designing with CSS is a problem with margins in Internet Explorer 6. I found that when using a float on a div tag that also had a margin set, the margin would actually double and then knock the whole pages layout out. After numerous late nights and an insane amount of coffee I finally found a solution to this double margin bug. By inserting a simple line of code the double margin no longer double ! That solution is as follows, by adding this line of code to your CSS div tag 'display: inline'.

Another problem I have found with CSS in Internet Explorer 6 is a problem when trying to define a div tag that has a smaller size than the base font size. This problem again can be fixed with a simple line of code this time all we need to add is the following line of code to the div tag: 'font-size:0px'. There is also another solution to this problem that should have the same effect, because the div tag auto stretches to compensate for content overflow adding 'overflow: hidden' should also resolve the problem.

Unfortunately I have been unable to cover all of the cross browser issues that you may experience when designing with CSS, but most of the problems that you may encounter can be resolved pretty easily with simple trial and error. Happy designing!