Attention all business owners! Do you know the answer to this question: Who gets to keep the website after you divorce your webmaster?

Just like in a marriage, it all depends on the pre-nuptial agreement (contract). Do you have one?

My personal disclaimer: Some of this information may be about legal issues; however this article is not intended as a substitute for legal advice. I am not an attorney nor do I play one on webTV therefore you should consult with an attorney familiar with the laws concerning internet and intellectual property.

Ok, now on with the story, the short version. . .

Here's the situation, for whatever reason the client decided not to pay their annual bill for web hosting services. Even though there were several attempts to reach the client the bill went unpaid for more than 90 days. As a result, the hosting was cancelled and the site was removed from the server.

Several months later the client sent this exact message: "you have my website and I need you to let me know how to get it back, like I said before I paid you money to build it so....? that money had nothing to do with hosting or anything".

Just because you paid for the development of your website does not mean you own it. There are Intellectual Property laws designed to protect the creator and to encourage the creator to create. If you hired a company they own the software development and website design produced by its employees. If you hired an independent contractor you must obtain a written "assignment" of the copyright in the commissioned work from them.

Most business owners unknowingly give their webmaster complete control over their business website. Even if you don't have a pre-nuptial agreement (contract) or own your website you can still maintain some control. While you and your webmaster are honeymooning be sure you can document the answer to these questions:

1. What software was used to develop the website?

• Exact name
• Version
• Software website

2. How to access the code?

3. Where is the code located on the server?

4. How to change the content?

• Graphics
• Text

5. How to create a weekly back up?

6. How to grant access to additional users?

7. How to obtain the master copies of your website design?

As a business owner, how many people realize their webmaster is like their spouse? Voluntarily joined for life (or until divorce), not many! Just like in marriage a prenuptial agreement (contract) is a practical solution to dealing with the risks and problematic topic of who gets to keep the website after your divorce.

Every website has a reason for existing in the Internet. There's a purpose behind every one of them. Whether it's to sell something or to tell the world about something that person thinks is important enough to share, every website has a point to get across. When you think about the rise in the last decade of the internet as an ecommerce tool, it becomes clear that people doing business on the internet need a way to distinguish their goods or service. They need to make clear what it is they want the person clicking onto their site to do. They need what's referred to as a call to action.

Consider the statistic that states the average person only stays on one site for an average of nine seconds before they click away if they don't see something that interests them. That means all merchants who ply their wares in cyberspace need to be direct and tell the prospective client what they want them to do. Typically that means buy something.

The call to action comes in various forms but once you've seen a few of them they become easily recognizable. The most effective of these calls use short phrases that are not unlike the spoken word. Some examples include: 'Call Now', 'For A Short Time Only', 'Act Now - Offer Expires Soon'.

There's something that you'll need to remember about the content of these messages as well. Find a balance in the wording and try not to go too far one way or the other. A call to action that's too conservative will not be effective and you don't want to sound too cheesy either and turn the client off.

When to use these calls to action is another consideration to look into. Most of the experts feel they can be used effectively at two different points through a website. The first is at the end of every topic through the content. Here, it's also a good idea if you have an eye to keyword phrases that you know your desired contacts use frequently. So, if you sell marketing software, a good call to action at the bottom of the page might read: 'Why Not Contact Us For Our Free Trial of Marketing Software Today?'

There are other considerations where the experts think it's best to use the call to action. One of these is throughout the text in various locations as subtle prompts to get the visitor to convert to customer. There is also a caution against the kind of pop up advertising most of us have seen on the internet. Most of the professionals in the marketing field see them as a rude interruption in the flow for the reader and prospective customer.

The call to action is a necessary part of any web marketing campaign. It is a clear concise way of telling the visitor exactly what you want them to do and how you want them to make the transition from visitor to customer.

The term colocation is used in the computer industry to describe the use of a specialist data centre that is run independently and hosts file servers for a number of different companies.

Independent data centres of this type are also called colocation centres, 'colos' for short, or the more descriptive 'carrier hotels'. These data centres are set up by specialist firms with expertise in information technology, to serve the needs of numerous clients. That way, the clients can simply outsource this service to a colocation supplier and let them take care of everything for them. This is much more sensible that trying to do it yourself, for a number of reasons.

Cost is an important consideration. If you were to invest in a state of the art data infrastructure yourself, you would have to spend more than a specialist supplier who could broker wholesale deals for IT services on your behalf which could save you a great deal of money in the long run.

Economies of scale come into play too. A professional colocation supplier will have invested in large, industrial-strength systems which are bigger and more powerful that any individual firm would ever need. This means that you are getting the benefit of a more powerful system, and you can buy in to it for a low relative cost.

Time is another element of the equation. Why re-invent the wheel yourself, when a colocation supplier has data solutions at their fingertips. These would include solutions to your immediate requirements, and also remedies to any future IT problems that you don't even know you have yet!

Access to expertise is a further advantage of using colocation.
You will have the benefit of advice and support from experts in the field who have experience of looking after many different types of requirement across numerous different industries. And this access will usually be arranged on a shift system, so that you can always speak to someone at any time of the day or night on any day of the week, including weekends and public holidays like Christmas and New Year's Day.

In addition to gaining access to IT systems for networks, servers and data storage, colocation firms will also give clients the ability to interconnect with numerous telecommunications suppliers and providers of other network services. Because colocation firms look after many kinds of IT need across a wide range of industrial sectors, they will be able to suggest packages of services after doing a survey of your particular needs and current situation.

And because the colocation firm is an expert in their field, that means that the package they propose for you will have the capability of being adapted as the needs of your business change. Upgrades can be discussed and arranged quickly with people you trust, who know your business. This means that clients can then focus on their core business, without having to divert from what they do best and try and become a mini-expert on IT data systems themselves.