Sites that require users to log in to access certain information and/or purchase products add an additional layer of potential complication to the usability process. To avoid potential visitor confusion and the possibility for errors, it is important that any login process requires little or no thought on the part of the site visitor.

Once logged in, you must be sure that visitors are able to find the information they want and expect to find. My Account pages need to provide visitors with access and ability to view and change personal information, as necessary.

Login Access

Access to any login page (or the login form itself) should be available consistently across all pages of the site. Be sure the form or link is obvious and easily differentiated from other areas of the web page.

Security

If the information behind your login contains sensitive data, you need to use the appropriate security protocols, assuring visitors that that you take their information's security seriously.

Registration

If visitors are not already registered a link to a new user registration form should be present. It's also smart to have a global link to "register" for any new visitors to the site.

Account benefits

Non registered visitors should be treated to benefits of account registration. This information should be located on the same page as the new user registration form.

Lost password

All login forms should contain an option to reclaim passwords and/or username should they have been forgotten. This information must also be passed securely.

Remember me

You can provide additional convenience (though less security) by giving visitors the option of checking a "remember me" box which will allow them to stay logged in indefinitely.

Privacy

Provide a link to your sites privacy information/policy near the login form submit button or email field. This gives your visitors confidence that you will treat their information with respect.

Status

The visitor's "logged in" status should be displayed at all times with a ready access to logout at their convenience. When additional security is necessary it's a good idea to automatically log them out after a set period of inactivity.

Change info

Once logged in, visitors should have access to change their user information, including usernames, passwords, contact info, payment details, etc.

Change confirmation

Once the visitor has submitted their information to be changed, provide a confirmation screen that shows the old and new info. This prevents errors and helps insure information remains accurate.

Financial details

Provide links to relevant financial information such as transaction history, invoices, balances, payment methods, etc. Provide printable version of this information.

Up-sell opportunities

Visitors that are logged in provide you an interested, captive audience. Consider discreetly utilizing up-sell opportunities - without being overbearing.

Subscribed services

Provide visitors access to the information/services to which they are subscribed. Also provide additional subscription options, if applicable.

Information management

Allow users to change the way they receive information, providing alternate methods such as snail mail, HTML or text based emails or to turning off communication entirely.

When visitors create an account with you they are making a commitment to you to enjoy the services or information that you provide. It's important not to let the usability process break down after visitors are committed. In fact, it's even more important to treat registered visitors respectfully and appropriately, ensuring they have access to the information they need. This develops long-term relationships and keeps them coming back.

A system that can be used to manage the content of a website is called content management system (CMS). In other words, CMS is a tool to create, edit, and remove details/information in a website. The definitive advantage of the CMS being that you can carry out most of the task without any technical expertise.

The contents managed can be of various types that include web contents, media files, e-documents, online transactions, etc. and they are classified based on the requirements.

Types of CMS

The different types of CMS are as follows,

Browser based CMS:

The most convenient and the cheapest CMS is the browser based CMS. It is easy to access and can be edited from anywhere in the world. Most of the other CMS require software to be installed but whereas this CMS does not require any software and can be simply logged in by using a username, password and the contents can be edited.

Transactional based CMS:

This type of CMS can be employed by E-commerce organization where they need to manage large data of transactions though online.

Digital based CMS:

Information is also stored in digital format, hence the digital equipment needs to be organized and kept in a system that is effective and functions properly. For this purpose, you can use a digital asset management system which will help in organizing all the media files. The digital media may contain audio, video, stills, graphics, and other media related files.

Business Process CMS:

This is a CMS which is related to transaction details such as invoices, sales order, application forms, etc. Further, the system offers the businesses to integrate and expand in the corporate environment and also provides the support to organize the work steps systematically and improve better communication among the users.

Enterprise CMS:

This system offers the users to access, scan, store and manage all information within an enterprise. The system supports all types of functions, it can be web based or E-commerce based or CRM. The enterprise CMS is designed in a way that can integrate with client server and hosted solutions.

Finally, it is very essential that you need to understand the various types of CMS which enable you to decide on the one that best suits your business. If you are not sure about the CMS that works cost effectively and efficiently for your business, contact us and we are happy to offer you the best possible help.

Vijayakumar Palaniappan
Marketing Manager
Samran Technologies

If you are considering building your own website and do not know anything about building or designing websites the fast way to learn is getting involved with a tutorial of some kind. Learn from somebody that already knows how things are done and just follow their examples as you start building your website. There are two way to go, you can find a e-book Dreamweaver course or a Video course where Dreamweaver is explained.

Both ways will work it all up to you to find the best way that will help you get started the fastest, I have included a few mistakes that you want to avoid when building your first website with dreamweaver.

1) Splash pages

Splash pages are the first pages you see when you arrive at a website, normally with a big image or something like this. These pages does not make much sense when building your site as you always have to keep in mind how does navigation works for my visitors and how does search engines like Google see my page. So if you can avoid it do not make a splash page as your index.htm page.

2) Banner advertisements

If you want to make money with your website, then AdSense will make the most sense for your users, banner ads takes up a lot of space and history tells us that people do no click on them. So don't waist your space on banner ads.

3) Clear navigation

Navigation on your website is very important for your customers but even more important for your search engine ranking. By making easy 1-click navigation is a must on all pages. If your customers do not know how to navigate your site people will not see what you want them to see. So forget flash and drop down menus

4) Clear indication of where the user is

When visitors are deeply engrossed in browsing your site, you will want to make sure they know which part of the site they are in at that moment. That way, they will be able to browse relevant information or navigate to any section of the site easily. Don't confuse your visitors because confusion means "abandon ship"!

5) Avoid using audio on your site

People will leave your site if they get loud audio from your site and they have to jump to turn down their speakers so avoid audio on your site.

So use the Dreamweaver tutorial to learn website building and saves alot of money by doing it yourself. Even if you don't know HTML or anything about building your own website you can learn it really fast by using an online tutorial.