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| MEMBERS: | Top 5 Must-Have Tips for Managing A Successful Website
If you have ever been to a "bad" website, you didn't need an expert to tell you it was a bust. Maybe you didn't know exactly why it was bad, but dysfunctional web sites tend to exhibit similarities that make them unlikely success stories. For instance, have you ever visited a site and wondered "what are they selling anyway?" I know I have. I get frustrated with websites like these and quickly start my search again for a website that focuses on the information I was looking for. A well designed website can either make or break your website success. The tips below will help you get started and to learn what works for a successful website. These tips are by no means all-inclusive; you will also learn a lot through "trial and error" just as with any brick and mortar business. These tips will however, help you to avoid web blunders that hinder even more seasoned web developers and designers. Must-Have Tip #1 - Make it clear what you do. Find a niche market and don't try to be a "jack of all trades" selling multiple and unrelated products, services, or information. Instead, figure out who your target market will be, and what products and/or services you provide that will appeal to this market. Then, stay on topic; don't throw in a bunch of irrelevant information just to try and lure visitors. They will resent the deception and you'll lose customers. Note: It is very important to note that search engine crawlers index and categorize your website based on the text and content you provide on each page. The content on each page is also compared to all other pages on your site, so having a cohesive set of pages that focus on your niche product or service is always better than trying to provide too many products or services. Must-Have Tip #2 - Do your visitors know how to contact you? You would be surprised how many websites leave no way for a customer to contact them with questions or to order their products and services. Think about it this way: if you stopped into a store that provided widgets, and no one was around to help you or answer questions, how comfortable would you feel spending money with that company? You wouldn't, of course, because if they can't even make themselves available for questions before the sale, they certainly won't take time for you after the sale. If you worry about getting too much spam, or receiving unwanted phone calls by leaving your contact information on your site, make sure to add your business phone to the federal "Do Not Call" list, and use a contact form instead of just providing your email address. This won't eliminate the problem of spam (what does?) but it will make it more difficult to abuse your contact information. Note: Always respond to email in a timely manner. Treat them as you would any business phone call. Customers typically expect a higher-than-average response rate when shopping or doing business on the internet; if it takes you longer than 24 hours to respond to an email you will probably lose a customer. Even an "I received your email and will respond to your question shortly" is better than waiting too long to get back to a customer. Must-Have Tip #3 - Don't use flash introductory pages. Everyone knows they are fun and entertaining, but if your site is designed for sales, a business, or for a professional purpose, what will they add to your site? In fact, for many, these are just another added aggravation they have to wade through to get to the information they really want. Note: If you must use a flash intro, be sure there is a "Skip" feature clearly marked so visitors can bypass it if they choose. Must-Have Tip #4 - Focus your web copy on satisfying the needs of your customer. Content can make or break the sale, or determine whether a visitor stays or finds another site to shop. Be sure to provide your costumers with unique and interesting words to help pique their interest and differentiate your products and services from your competitor's. A well-thought through home page and a few articles that prompt a desired action, while simultaneously provide information to help your visitors quickly (in one or two clicks max) find and pay for products and services will keep them interested, and coming back again and again for future information and purchases. Note: Consider hiring a contact writer if you're at a loss with web content. This may be a significant investment, but the results, and the success of your site, will definitely be worth it in the long run! Must-Have Tip #5 - Update, update, update. This cannot be stressed enough; if you provide no reason for visitors to show up on your site again, why would they? If the information is the same week after week, month after month, who would want to? Even your local Wal-Mart will provides weekly sales flyers to entice shoppers back to their store! Keep your site fresh and updated! In closing, I am sure you are reading this article because you want a professional website. If you have programming skills and can write your own code, great! If not, there are many affordable, quality online website builders available; many hosting packages also provide web software and templates. With a little elbow grease and effort, you can build and maintain a successful website as well!
How to Have Your New Virtual Assistant Website Built the Cheap Way
Normally, if you want a professionally designed, custom-built website for your new virtual assistant business, you should be prepared to spend at least a few hundred dollars. But, all that can change if you know where to find the best deals and the best designs for the lowest price. First, it costs more to have a brick-and-mortar company design a website for you. Have you seen those newspaper ads that offer a 5-page website for $500? These are probably companies with physical locations. They have to charge more simply to pay for their overhead: office rent, designers' wages, advertising costs and so on. Therefore, it would be wise to use a virtual assistant (VA) instead! As you already know, VAs often work from home so they do not have high operating costs like a big company does. On the other hand, a VA will be able to design images with quality similar to (or better than!) those of designers from big companies. However, choose your VA with care. The best way to find the right VA for your project would be to go to visit the website of a VA association. There you can post your RFP (request for proposal) and have hundreds of talented VAs bid on your project, so you will get the best deal. You will also be able to choose your designer based on her experience, past transactions and client testimonials, so your value for money is secured. Another route you can take is to purchase the Virtual Business Startup System, created by Tawnya Sutherland. It comes with several beautiful, easy to use templates, perfectly suited for a new VA. The templates are easy to edit wth the help of WYSIWYG (what you see is what you get) programs such as Microsoft Frontpage, Macromedia Dreamweaver and so on.
Web Development and Automated Dating
Your business can benefit from an online presence because of the flexible nature of online presentation. It is possible to establish a cut off date for the sale of certain products and then use the same date to establish a new line. This can be accomplished through an automated dating system in web builder technology. You can even assign a certain product to show up in the clearance section of your site months ahead of time if you wish. In a brick and mortar business environment there is a lot of work that has to be done whenever there is a change in sales promotions or when items need to be repriced and segregated for clearance sales. Staff members are required to stay late or come in early to make sure the new prices and displays are ready for the consumer. In the world of online business you can create all the changes you want whenever it is most convenient. Because content information is tied to a dating system the web builder software will recognize those changes down to the minute. If you've promised your customers a special sale beginning at a specific time it is possible to manage this change hands-free. When the time comes for the sale to begin the new information is assigned to the location you predetermined for it and customers gain immediate access to the sale prices. Imagine the day after Thanksgiving, but without the hassle of actually having to show up for work on time. Many businesses enjoy the flexibility of making changes to their business site well in advance of the date the changes are to be put in place. This idea may stand in stark contrast to the way you run your website. In many cases the only changes that can be made are alterations directed by the web designer. Often a web designer lacks the ability to make immediate and/or timely changes to your website. Businesses that use a web designer often need to make multiple requests for work to be completed on their site. The growth of self-directed site design is due in large part to the need businesses have of being able to make immediate changes to their site if necessary. Due to the immediacy of the web it has also become important for businesses to learn to manage those changes quickly. In a feat that might rival The North Pole and its inhabitants, webs builder technology seems to operate on a magical plane where things systematically change without the need for direct human intervention. If you're a website owner have you ever had trouble managing even the simplest changes when you need changes made? It can be frustrating to know that the alterations of your website are contingent on the ability for someone else to view your needs as a priority. If your web designer doesn't view you as an immediate concern then you simply have to wait until they are good and ready to help. Orchestrate your own business symphony by making sure every instrument comes in on time.
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