Content is a vital component of any website or any marketing/advertising tool, for that matter. However, this was realized only lately that it is important to have good content on the website. Earlier, having a website meant designing visually creative pages. Importance of content was always ignored and it was just thought of as placing some text in between various pieces of graphics. However, with the advent of search engines, importance of content gained prominence. The advantages of having good content finally started receiving its long due significance. With the importance of content growing for websites, the need for web site content management systems has also increased.

There are various factors that bring the importance of web site content management under prime consideration.

• Putting relevant quality content on the website will clearly define the objective of the website and convey the business/company/product profile.
• A website with good content will have visitors spending more time on it and returning to the site often.
• Having properly structured niche content will increase the website's credibility and may help in converting a visitor into a potential customer.
• Content with adequate number of keywords will make the website search engine optimized, thus improving its visibility on search engine results.
• Other websites will want to link to quality content rich website. This will increase the number of referral visitors to the website and also its exposure to search engines thereby increasing the overall popularity of the website.

Having understood the importance of content, it is also essential to know the web site content management process. There are various ways of getting good content. You can write the required content yourself and get it tweaked from a professional editor or you can directly hire a professional content writer. However, before doing the above steps of directly writing the content or getting it written, the objectives for having a proper content should be clearly defined. This could include making decisions about:

• Target audience with relevant demographics, if applicable.
• Length of the content and its structure.
• Specific words that need to be used and number of times they should occur in the entire content.
• Distribution of the content over the website.
• Frequency of updating the content.
• Use of appropriate web site content management system.

A website with tidy, crisp, and persuasive content will definitely have lot of visitors hitting the site regularly. No matter how multimedia rich and flashy your website is, rich content is now a mandatory requirement for the survival of your website.

Sites that require users to log in to access certain information and/or purchase products add an additional layer of potential complication to the usability process. To avoid potential visitor confusion and the possibility for errors, it is important that any login process requires little or no thought on the part of the site visitor.

Once logged in, you must be sure that visitors are able to find the information they want and expect to find. My Account pages need to provide visitors with access and ability to view and change personal information, as necessary.

Login Access

Access to any login page (or the login form itself) should be available consistently across all pages of the site. Be sure the form or link is obvious and easily differentiated from other areas of the web page.

Security

If the information behind your login contains sensitive data, you need to use the appropriate security protocols, assuring visitors that that you take their information's security seriously.

Registration

If visitors are not already registered a link to a new user registration form should be present. It's also smart to have a global link to "register" for any new visitors to the site.

Account benefits

Non registered visitors should be treated to benefits of account registration. This information should be located on the same page as the new user registration form.

Lost password

All login forms should contain an option to reclaim passwords and/or username should they have been forgotten. This information must also be passed securely.

Remember me

You can provide additional convenience (though less security) by giving visitors the option of checking a "remember me" box which will allow them to stay logged in indefinitely.

Privacy

Provide a link to your sites privacy information/policy near the login form submit button or email field. This gives your visitors confidence that you will treat their information with respect.

Status

The visitor's "logged in" status should be displayed at all times with a ready access to logout at their convenience. When additional security is necessary it's a good idea to automatically log them out after a set period of inactivity.

Change info

Once logged in, visitors should have access to change their user information, including usernames, passwords, contact info, payment details, etc.

Change confirmation

Once the visitor has submitted their information to be changed, provide a confirmation screen that shows the old and new info. This prevents errors and helps insure information remains accurate.

Financial details

Provide links to relevant financial information such as transaction history, invoices, balances, payment methods, etc. Provide printable version of this information.

Up-sell opportunities

Visitors that are logged in provide you an interested, captive audience. Consider discreetly utilizing up-sell opportunities - without being overbearing.

Subscribed services

Provide visitors access to the information/services to which they are subscribed. Also provide additional subscription options, if applicable.

Information management

Allow users to change the way they receive information, providing alternate methods such as snail mail, HTML or text based emails or to turning off communication entirely.

When visitors create an account with you they are making a commitment to you to enjoy the services or information that you provide. It's important not to let the usability process break down after visitors are committed. In fact, it's even more important to treat registered visitors respectfully and appropriately, ensuring they have access to the information they need. This develops long-term relationships and keeps them coming back.

Web development encompasses many stages i.e. Planning, Analysis, Web design, Implementation, Promotion and Innovation. Each of these stages requires use of different sets of tools and professionals with varied skill sets.

Planning and Analysis don't require as many software tools as the experience of the web master or project director. They need working knowledge with all aspects of server and database. Familiarity with Operating Systems and the Internet server applications are required. Experience with IP networks, programming languages and database development are also essential. The two most common Operating Systems used are Windows NT/2000 and Unix, although many also use Linux. Most commonly used Internet programming languages include PERL, CGI, ActiveX, ASP, and Java among others.

In the next stage of Web designing, tools such as HTML Meta tags, JavaScript, CGI, Macromedia Flash, Macromedia DreamWeaver and Adobe Photoshop are used. Web templates, graphic designs, photographs, texts, clippings, audio and video are also included, as per the requirements. Flash helps in animation that gives an identity to a website. Visual Basic is the most common language for scripting and SQL with other database engines are used for database management on the website. To create Search Engine Optimized content, tools such as Overture are used. Once the most popularly searched words in your industry are identified and short-listed, the content creators write content using these search words. This ensures that your website lists high in the search engines and directories.

In the Implementation stage, the website is implemented and tested on various browsers. Any functional errors, if found, are corrected. The Promotion and Innovation stages, help in marketing a website. Pay-Per-Click Search Engine Promotion, Loyalty Programs, Email Campaigns and Online Games are some tools used for website promotion. Tools such as site statistics software and reporting from site searches let you know what exactly your visitors are looking for. The content and marketing strategies are then adjusted accordingly. A website also needs to be maintained and continuously evaluated and updated with respect to content, presentation, layout and technical aspects.

Use of good web development tools ensures that your pages have good content, Meta tags, a high link popularity score, appropriate keywords and visual appeal. Although web development tools are essential, it also takes a seasoned team of programmers, graphic designers, content creators, consultants and marketing staff to work in tandem to create a technically sound, visually appealing and highly functional website. A well-planned site, apart from being high in functionality, is also easy to re-design or alter, at a later stage.