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| MEMBERS: | 14 Usability Tips for Login and My Account Pages
Sites that require users to log in to access certain information and/or purchase products add an additional layer of potential complication to the usability process. To avoid potential visitor confusion and the possibility for errors, it is important that any login process requires little or no thought on the part of the site visitor. Once logged in, you must be sure that visitors are able to find the information they want and expect to find. My Account pages need to provide visitors with access and ability to view and change personal information, as necessary. Login Access Access to any login page (or the login form itself) should be available consistently across all pages of the site. Be sure the form or link is obvious and easily differentiated from other areas of the web page. Security If the information behind your login contains sensitive data, you need to use the appropriate security protocols, assuring visitors that that you take their information's security seriously. Registration If visitors are not already registered a link to a new user registration form should be present. It's also smart to have a global link to "register" for any new visitors to the site. Account benefits Non registered visitors should be treated to benefits of account registration. This information should be located on the same page as the new user registration form. Lost password All login forms should contain an option to reclaim passwords and/or username should they have been forgotten. This information must also be passed securely. Remember me You can provide additional convenience (though less security) by giving visitors the option of checking a "remember me" box which will allow them to stay logged in indefinitely. Privacy Provide a link to your sites privacy information/policy near the login form submit button or email field. This gives your visitors confidence that you will treat their information with respect. Status The visitor's "logged in" status should be displayed at all times with a ready access to logout at their convenience. When additional security is necessary it's a good idea to automatically log them out after a set period of inactivity. Change info Once logged in, visitors should have access to change their user information, including usernames, passwords, contact info, payment details, etc. Change confirmation Once the visitor has submitted their information to be changed, provide a confirmation screen that shows the old and new info. This prevents errors and helps insure information remains accurate. Financial details Provide links to relevant financial information such as transaction history, invoices, balances, payment methods, etc. Provide printable version of this information. Up-sell opportunities Visitors that are logged in provide you an interested, captive audience. Consider discreetly utilizing up-sell opportunities - without being overbearing. Subscribed services Provide visitors access to the information/services to which they are subscribed. Also provide additional subscription options, if applicable. Information management Allow users to change the way they receive information, providing alternate methods such as snail mail, HTML or text based emails or to turning off communication entirely. When visitors create an account with you they are making a commitment to you to enjoy the services or information that you provide. It's important not to let the usability process break down after visitors are committed. In fact, it's even more important to treat registered visitors respectfully and appropriately, ensuring they have access to the information they need. This develops long-term relationships and keeps them coming back.
Building Websites Without Technical Knowledge
There are a lot of reasons you might want to start a website. It is a great way to communicate with friends & family, and it is a great way to meet new people online and create conversations on the internet. Whether you have an idea or belief you want to promote, or a product you would like to sell, a personal or business website can be the solution to your marketing and communication goals. These days, a lack of technical knowledge doesn't have to be a barrier to getting started. The good news is you don't need a degree in programming to start a new website. You don't even need to know a single line of code for that matter! If you can install software packages through a web-browser interface, you can set up a Content Management System (CMS) that will allow you to design, create, and manage any number of pages, articles, and stories. Some web hosts even have utilities like Fantastico that will automatically install a variety of Content Management Systems from blogs, to forums, to picture galleries or e-commerce websites. Content Management Systems not only give websites more interactivity and functionality, they also allow people with few technical skills to get up and running with an online presence. The most popular ones like WordPress, Simple Machine Forums, phpBB, and Joomla are all free to use with varying regulations on how you can modify or transfer use of the software. Each of the programs also has discussion communities built around them where new and experienced users share advice & knowledge with the most common errors and user requests. If a problem pops up, there is a good chance that someone has already posted a step-by-step solution to it somewhere on the web. As easy as it is to create and initially customize a new website, there is also no limit in how far you can take it. As you install easy to use CMS packages, some of the vocabulary will become a little more familiar and you'll naturally find yourself a little more comfortable with the technical aspects of your new hobby. So long as you keep regular back ups, you can confidently learn new skills by trial and error.
Using Web Builders For The First Time - Easy or Difficult?
Having to know HTML has been for many years the one thing that has prevented people from building their own website. There was an unspoken belief that ordinary, i.e. non-technical, people would need to consult experts if they wanted an internet presence. Modern software marketers claim that anyone with a computer and internet connection, can easily build websites without the need to learn HTML. In this article we discuss if this is really true or not. With some new web software programs, the emphasis has moved away from "coding" to more of a step-by-step user friendly approach. Simply typing your website information onto pages just as you would using a word processor can result in pages being generated automatically into web pages. Many programs use WYSIWYG technology. This stands for "what you see is what you get". Most modern editors format the entire HTML in the background. If you can use Microsoft Word then you can use these programs the same way. Just type. So Is The HTML correct? Some purists would argue that WYSIWYG programs make messy or bloated HTML code and the web pages may not be fully compliant to international standards. Some web pages may display slightly differently in different browsers. In the end, having a website live on the web is better than not having it up there. The making of a website even if HTML is unknown. Even though the HTML code may not be "perfect" the resultant web pages are still normal looking to the user. When looking for designs, you can easily import your own graphics and designs into most modern website building programs. There are many templates (or skins) you can buy or download for free. The booming market of first time marketers has created a whole industry of easy to use website programs and the vendors have shown a great understanding of the needs of novice website builders by producing comprehensive manuals and tutorials that lay out each step. The tutorials are so user-friendly, with a common sense approach, that even beginners should be able to complete a simple website in just an hour. With a domain name registered and a hosting company enlisted, their first website can be 'live' in minutes. In addition to the tutorial, beginners will find a wealth of information on related forums of web software providers. The training and supporting forum has a broad knowledge spread. There is always someone to answer a novice's questions, either the creator or a team member or a fellow user via the forums. Not all easy web software programs are only for the new. Upon further inspection there are powerful website design package that are also ideal for intermediate and experienced internet marketers. Many come feature packed with tools for site map creation, search engine optimization and some have an Affiliate Wizard for affiliate marketers. Investing in other solutions will not be required. Modern web builders stretch even for the advanced marketer. So the results are in - and they look pretty good for the first time web builder.
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