I had to run into the supermarket the other day to pick up a few items. Unfortunately for me it wasn't the store I do the normal weekly shopping at, so I was unfamiliar with where everything was. To make matters worse it was one of those massive stores where you can buy groceries and probably find a contractor to build a house for you.

Nothing bothers me more when I walk into one of those huge stores and have to spend a good hour to find a gallon of milk. Your website should not be this way either.

I have listed a few ideas that should help make your website more user friendly to your customers so they are not overwhelmed when they type in your web address, and at the same time, know they can trust you.

First and foremost you need visitors to your website. With little effort you can have about 200 to 300 unique visitors each day. That can be done just by registering your website on Google, Yahoo, Ask and the other search engines. However the goal here is to attract customers not just visitors. You will need to get those numbers up. You need to find ways to attract new customers. A good way is to advertise. If you are on a limited budget sign up for an advertising website`s free account at first, and then as sales pick up, move over to their premium account. There are a variety of advertising websites out there. Develop a plan to use them all.

Once you have visitors you need to make your website user friendly. In other words easy for someone to navigate around and find what they are looking for. Hire yourself an experienced web designer. A real good one is worth their weight in gold. They will design you a website that is not only user friendly, but also one where visitors will want to continually come back to and tell their friends about. Once that happens, the sky is the limit.

Build trust and confidence with your customers. Your customers want to know that you are not some fly by night web company. They want to know if they order from you, you will deliver and if something goes wrong, they can get a hold of you. Put on your website a contact page. Let your visitors see how they can get a hold of you via email, phone, physical address and so on. Do not forget to respond promptly to your customers when they do contact you. In today`s world of "I need it yesterday", people will move on to your competitors if they don`t hear back from you within the same day, sometimes faster.

To go along with the above tip and to add on to the trust factor, provide detailed information about your company. Post your company history, your mission statement, and what means the most to you about being in business as it relates to your customers.

So there you have it a few tips to help your website out. Implement them to build a better online presence.

By: Bruce A. Tucker

Web development encompasses many stages i.e. Planning, Analysis, Web design, Implementation, Promotion and Innovation. Each of these stages requires use of different sets of tools and professionals with varied skill sets.

Planning and Analysis don't require as many software tools as the experience of the web master or project director. They need working knowledge with all aspects of server and database. Familiarity with Operating Systems and the Internet server applications are required. Experience with IP networks, programming languages and database development are also essential. The two most common Operating Systems used are Windows NT/2000 and Unix, although many also use Linux. Most commonly used Internet programming languages include PERL, CGI, ActiveX, ASP, and Java among others.

In the next stage of Web designing, tools such as HTML Meta tags, JavaScript, CGI, Macromedia Flash, Macromedia DreamWeaver and Adobe Photoshop are used. Web templates, graphic designs, photographs, texts, clippings, audio and video are also included, as per the requirements. Flash helps in animation that gives an identity to a website. Visual Basic is the most common language for scripting and SQL with other database engines are used for database management on the website. To create Search Engine Optimized content, tools such as Overture are used. Once the most popularly searched words in your industry are identified and short-listed, the content creators write content using these search words. This ensures that your website lists high in the search engines and directories.

In the Implementation stage, the website is implemented and tested on various browsers. Any functional errors, if found, are corrected. The Promotion and Innovation stages, help in marketing a website. Pay-Per-Click Search Engine Promotion, Loyalty Programs, Email Campaigns and Online Games are some tools used for website promotion. Tools such as site statistics software and reporting from site searches let you know what exactly your visitors are looking for. The content and marketing strategies are then adjusted accordingly. A website also needs to be maintained and continuously evaluated and updated with respect to content, presentation, layout and technical aspects.

Use of good web development tools ensures that your pages have good content, Meta tags, a high link popularity score, appropriate keywords and visual appeal. Although web development tools are essential, it also takes a seasoned team of programmers, graphic designers, content creators, consultants and marketing staff to work in tandem to create a technically sound, visually appealing and highly functional website. A well-planned site, apart from being high in functionality, is also easy to re-design or alter, at a later stage.

With the Web becoming the most popular and powerful source of information and a hype in the content management software market today, more and more people are realizing the importance of Web based Content Management Softwares. These softwares have proven themselves to be a great way to maintain the integrity of a web portal thereby allowing even the non-technical people of the organization to have control over the content.

In fact, with an advancement of the technology and the introduction of CMS's people no longer require professional webmasters to maintain their website for them. The requirement of professionals for managing web files and content is no longer needed. Professional web masters are also much more costly as compared to a Web based CMS. Hiring a web professional becomes an even major waste of resources when there is not too much content to be published on the Web. This, however, can be avoided by getting the assistance of a Web Content Management Software.

Not only does a content management software solution allow you to create manage and publish your web files and web content without having to learn HTML but also reduces time required to perform these tasks manually. With a net content management system you can be sure that you would be free of all hassle of managing your content and thus create better files and improve the quality and quantity of your web portal as well.

This way, you would be able to increase your business and achieve extreme efficiency in your work. These content management systems would also cut your expenses on hiring a professional web master or programmer and thereby increase your profits immensely. With some of the most wonderful and easily accessible features these content management system software are becoming popular day by day.

However, before opting for any one of the website content management system one must make sure to check for certain features. For starters, the CMS must have interactive set-ups and good configuration tools. The basic editors of code in the content management software must also be What You See Is What You Get Format (WYSIWYG). The web portal owner must also ensure that the CMS offers a wide array of font types and layouts for templates so that they are able to create more innovative and improved web sites and web pages.

The best content management system would be the one that provides the user with an ability to make several changes on-site in various versions of their content and images. The CMS must also help the user to create templates for their website and thereby assist them in maintaining and editing the page links better.

An automated Web Content Management System must also be based on authentication levels. This way, content developers would be granted permission to access even the authorized areas within the Web Site. This permission based accession for content management would also allow content designers to create, access and manage menus, hyperlinks, submenus as well as create new pages simultaneously.