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14 Usability Tips for Login and My Account Pages

Sites that require users to log in to access certain information and/or purchase products add an additional layer of potential complication to the usability process. To avoid potential visitor confusion and the possibility for errors, it is important that any login process requires little or no thought on the part of the site visitor.

Once logged in, you must be sure that visitors are able to find the information they want and expect to find. My Account pages need to provide visitors with access and ability to view and change personal information, as necessary.

Login Access

Access to any login page (or the login form itself) should be available consistently across all pages of the site. Be sure the form or link is obvious and easily differentiated from other areas of the web page.

Security

If the information behind your login contains sensitive data, you need to use the appropriate security protocols, assuring visitors that that you take their information's security seriously.

Registration

If visitors are not already registered a link to a new user registration form should be present. It's also smart to have a global link to "register" for any new visitors to the site.

Account benefits

Non registered visitors should be treated to benefits of account registration. This information should be located on the same page as the new user registration form.

Lost password

All login forms should contain an option to reclaim passwords and/or username should they have been forgotten. This information must also be passed securely.

Remember me

You can provide additional convenience (though less security) by giving visitors the option of checking a "remember me" box which will allow them to stay logged in indefinitely.

Privacy

Provide a link to your sites privacy information/policy near the login form submit button or email field. This gives your visitors confidence that you will treat their information with respect.

Status

The visitor's "logged in" status should be displayed at all times with a ready access to logout at their convenience. When additional security is necessary it's a good idea to automatically log them out after a set period of inactivity.

Change info

Once logged in, visitors should have access to change their user information, including usernames, passwords, contact info, payment details, etc.

Change confirmation

Once the visitor has submitted their information to be changed, provide a confirmation screen that shows the old and new info. This prevents errors and helps insure information remains accurate.

Financial details

Provide links to relevant financial information such as transaction history, invoices, balances, payment methods, etc. Provide printable version of this information.

Up-sell opportunities

Visitors that are logged in provide you an interested, captive audience. Consider discreetly utilizing up-sell opportunities - without being overbearing.

Subscribed services

Provide visitors access to the information/services to which they are subscribed. Also provide additional subscription options, if applicable.

Information management

Allow users to change the way they receive information, providing alternate methods such as snail mail, HTML or text based emails or to turning off communication entirely.

When visitors create an account with you they are making a commitment to you to enjoy the services or information that you provide. It's important not to let the usability process break down after visitors are committed. In fact, it's even more important to treat registered visitors respectfully and appropriately, ensuring they have access to the information they need. This develops long-term relationships and keeps them coming back.

Stoney deGeyter founded Pole Position Marketing in 1998 working from a home office and has since turned it into a leading search engine marketing business with a small team of seasoned Reno SEO marketing experts. Stoney pioneered the concept of Destination Search Engine Marketing which is the driving philosophy on how Pole Position marketing helps their clients expand their online presence and improve online conversion rates.

Stoney DeGeyter - EzineArticles Expert Author

 


San Francisco Web Development - Tools

Web development encompasses many stages i.e. Planning, Analysis, Web design, Implementation, Promotion and Innovation. Each of these stages requires use of different sets of tools and professionals with varied skill sets.

Planning and Analysis don't require as many software tools as the experience of the web master or project director. They need working knowledge with all aspects of server and database. Familiarity with Operating Systems and the Internet server applications are required. Experience with IP networks, programming languages and database development are also essential. The two most common Operating Systems used are Windows NT/2000 and Unix, although many also use Linux. Most commonly used Internet programming languages include PERL, CGI, ActiveX, ASP, and Java among others.

In the next stage of Web designing, tools such as HTML Meta tags, JavaScript, CGI, Macromedia Flash, Macromedia DreamWeaver and Adobe Photoshop are used. Web templates, graphic designs, photographs, texts, clippings, audio and video are also included, as per the requirements. Flash helps in animation that gives an identity to a website. Visual Basic is the most common language for scripting and SQL with other database engines are used for database management on the website. To create Search Engine Optimized content, tools such as Overture are used. Once the most popularly searched words in your industry are identified and short-listed, the content creators write content using these search words. This ensures that your website lists high in the search engines and directories.

In the Implementation stage, the website is implemented and tested on various browsers. Any functional errors, if found, are corrected. The Promotion and Innovation stages, help in marketing a website. Pay-Per-Click Search Engine Promotion, Loyalty Programs, Email Campaigns and Online Games are some tools used for website promotion. Tools such as site statistics software and reporting from site searches let you know what exactly your visitors are looking for. The content and marketing strategies are then adjusted accordingly. A website also needs to be maintained and continuously evaluated and updated with respect to content, presentation, layout and technical aspects.

Use of good web development tools ensures that your pages have good content, Meta tags, a high link popularity score, appropriate keywords and visual appeal. Although web development tools are essential, it also takes a seasoned team of programmers, graphic designers, content creators, consultants and marketing staff to work in tandem to create a technically sound, visually appealing and highly functional website. A well-planned site, apart from being high in functionality, is also easy to re-design or alter, at a later stage.

 


How to Build Website From Scratch Without HTML Knowledge At All

Internet really is the money-making, cash-spitting, wealth-building profit machine, just like the dreamers said it was. However, not many people realized this huge earnings potential. The biggest problem they faced is just that they do not know how to build website from scratch. And their lack of knowledge about HTML often holds them back to build a successful money-making website.

This article is about that, teaching you how to build website from scratch without HTML knowledge at all.

Let's get going...

List Everything You Know About Anything

The best capital in the online world is not about money, but knowledge instead. The good news about making money online is that, you can monetize your knowledge instantly. No matter how useless you think about anything you know, there will always be someone out there that is looking for that information. The best part is that you can get paid by just sharing the information.

You can start by listing everything you know about anything. This can be an activity that you love doing during your leisure time, something that you did as a part time job or techniques that you had learnt while working in the office. Divide those subject matters into several topics and rank them from the theme you are most comfortable with. It is a good idea to begin with the top preference first.

Research The Most Profitable Keywords

Refine your preferred topics by doing some keyword research. You can use the free keyword tools like Overture Keyword Tool to get started or some paid keyword tools like Wordtracker to dig even deeper. After collecting all those possible keywords, continue researching its profitability by looking at the possible affiliate products as well as the cost-per-click (CPC) in the Google AdWords.

Moving forward, you will have a list of the most profitable keywords and the "not so profitable" one. Rank them accordingly and start structuring your web design concept. Then, locate the most profitable keywords in the Tier-2 pages; where they are accessible from the homepage, and the rest in the Tier-3 pages. By doing so, web pages with the profitable keywords are able to enjoy maximum exposure.

Build Web Pages With WYSIWYG Softwares

By now you must already have a concrete web structure. Remember it by heart because you are about to build a website that will make money 24/7. What left is just a great content that will makes your website stands out than the rest. From now on, focus on building great contents and keep on creating them so that the visitors able to keep in touch with you in the long run.

However, you need a website builder that able to connect your contents with the visitors into a presentable or user-friendly format. You can start building your profitable website with Site Build It. In fact, it comes with paid keyword research tool, hosting, domain names, auto-responder and marketing tips for free. You don't have to worry about how to build website from scratch without HTML knowledge anymore.

Find out how Site Build It will help you to build a profitable website from scratch in Site Build It Review which comes with Site Build It Bonus.
And Don't forget to download "The Webmaster Business Masters Course" at http://SiteBuildItReview.net/FREE-Download.html

Jullian James - EzineArticles Expert Author

 


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