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| MEMBERS: | A Call to Action for Your Site
Every website has a reason for existing in the Internet. There's a purpose behind every one of them. Whether it's to sell something or to tell the world about something that person thinks is important enough to share, every website has a point to get across. When you think about the rise in the last decade of the internet as an ecommerce tool, it becomes clear that people doing business on the internet need a way to distinguish their goods or service. They need to make clear what it is they want the person clicking onto their site to do. They need what's referred to as a call to action. Consider the statistic that states the average person only stays on one site for an average of nine seconds before they click away if they don't see something that interests them. That means all merchants who ply their wares in cyberspace need to be direct and tell the prospective client what they want them to do. Typically that means buy something. The call to action comes in various forms but once you've seen a few of them they become easily recognizable. The most effective of these calls use short phrases that are not unlike the spoken word. Some examples include: 'Call Now', 'For A Short Time Only', 'Act Now - Offer Expires Soon'. There's something that you'll need to remember about the content of these messages as well. Find a balance in the wording and try not to go too far one way or the other. A call to action that's too conservative will not be effective and you don't want to sound too cheesy either and turn the client off. When to use these calls to action is another consideration to look into. Most of the experts feel they can be used effectively at two different points through a website. The first is at the end of every topic through the content. Here, it's also a good idea if you have an eye to keyword phrases that you know your desired contacts use frequently. So, if you sell marketing software, a good call to action at the bottom of the page might read: 'Why Not Contact Us For Our Free Trial of Marketing Software Today?' There are other considerations where the experts think it's best to use the call to action. One of these is throughout the text in various locations as subtle prompts to get the visitor to convert to customer. There is also a caution against the kind of pop up advertising most of us have seen on the internet. Most of the professionals in the marketing field see them as a rude interruption in the flow for the reader and prospective customer. The call to action is a necessary part of any web marketing campaign. It is a clear concise way of telling the visitor exactly what you want them to do and how you want them to make the transition from visitor to customer.
What To Look For When Hiring A Webmaster?
There are many factors that you need to consider when hiring a webmaster, you need to ensure that you will get customer satisfaction as well as good value for money. You would hate to choose an inexperienced webmaster who cannot meet your requirements because you would have to go through the whole process again to get the job done. It means if you made any partial payment you may lose that which will then lower your budget when looking for another webmaster. Firstly you have to identify the places that you can find these talented webmasters who have the skills to complete you job. There are many relevant forums such as DigitalPoint, WickerFire and Web Talk Forums where you will be able to post exactly what you need and people who are capable will get in contact stating a price if you haven't set a maximum budget. Aside from the forums there are specific websites that aims to connect freelances with clients so that you can get all your work done much easier and in a timely manner. You could also ask your friends and family to see if they have been in the market in the past for something similar and found a reliable good webmaster, this will also take a lot of the risks out because you know that they are here to make a living and not out to scam unsuspecting people. If you are going to search the forums or websites for a webmaster you should be very cautious about what you state in your thread and make sure you don't miss any important information out that may prolong the process. This is the kind of information you should always state when creating a project on a forum or freelance website:
After you have set your project up you will get overwhelmed with responses and quotes from people who believe they are capable of meeting your requirements. You then have to go through the responses one by one to see if anyone stands out from the crowd, your budget will be a major deciding point at this stage because if anyone has quoted an amount over your budget you can discard that right away. You should always ask for samples of previous work so that you will be confident in your decision and don't choose anyone that is simply after your money. Any reputable webmaster will have a portfolio showcasing their talents and strengths ready for you to take a look at. Each forum or website will have a rating system in place so you can see how successful they have been since starting as a freelance webmaster. Take a look at their history and feedback to see what comments past customers have left as this will be the only information you can rate them on. When you have found the webmaster you want to take on, the next step is to arrange payment. Many people will require a 50% upfront or a deposit of some sort to show the webmaster that you are serious about this and want the working doing. If you are new to the freelance website/forum you will not have built any reputation or feedback so they may request full payment upfront to secure the job. Check their feedback before you make any payments but if it seems to be 100% positive then everything should run smooth. You can use payment methods such as escrow or paypal to make things a little safer as if you don't get what was promised you can file a charge back and have a good chance to get some, if not all of your money back. Try to build a good reputation on these websites so that in future if you need any work doing it will be a lot easier to have a smooth transaction.
14 Usability Tips for Login and My Account Pages
Sites that require users to log in to access certain information and/or purchase products add an additional layer of potential complication to the usability process. To avoid potential visitor confusion and the possibility for errors, it is important that any login process requires little or no thought on the part of the site visitor. Once logged in, you must be sure that visitors are able to find the information they want and expect to find. My Account pages need to provide visitors with access and ability to view and change personal information, as necessary. Login Access Access to any login page (or the login form itself) should be available consistently across all pages of the site. Be sure the form or link is obvious and easily differentiated from other areas of the web page. Security If the information behind your login contains sensitive data, you need to use the appropriate security protocols, assuring visitors that that you take their information's security seriously. Registration If visitors are not already registered a link to a new user registration form should be present. It's also smart to have a global link to "register" for any new visitors to the site. Account benefits Non registered visitors should be treated to benefits of account registration. This information should be located on the same page as the new user registration form. Lost password All login forms should contain an option to reclaim passwords and/or username should they have been forgotten. This information must also be passed securely. Remember me You can provide additional convenience (though less security) by giving visitors the option of checking a "remember me" box which will allow them to stay logged in indefinitely. Privacy Provide a link to your sites privacy information/policy near the login form submit button or email field. This gives your visitors confidence that you will treat their information with respect. Status The visitor's "logged in" status should be displayed at all times with a ready access to logout at their convenience. When additional security is necessary it's a good idea to automatically log them out after a set period of inactivity. Change info Once logged in, visitors should have access to change their user information, including usernames, passwords, contact info, payment details, etc. Change confirmation Once the visitor has submitted their information to be changed, provide a confirmation screen that shows the old and new info. This prevents errors and helps insure information remains accurate. Financial details Provide links to relevant financial information such as transaction history, invoices, balances, payment methods, etc. Provide printable version of this information. Up-sell opportunities Visitors that are logged in provide you an interested, captive audience. Consider discreetly utilizing up-sell opportunities - without being overbearing. Subscribed services Provide visitors access to the information/services to which they are subscribed. Also provide additional subscription options, if applicable. Information management Allow users to change the way they receive information, providing alternate methods such as snail mail, HTML or text based emails or to turning off communication entirely. When visitors create an account with you they are making a commitment to you to enjoy the services or information that you provide. It's important not to let the usability process break down after visitors are committed. In fact, it's even more important to treat registered visitors respectfully and appropriately, ensuring they have access to the information they need. This develops long-term relationships and keeps them coming back.
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