Sites that require users to log in to access certain information and/or purchase products add an additional layer of potential complication to the usability process. To avoid potential visitor confusion and the possibility for errors, it is important that any login process requires little or no thought on the part of the site visitor.

Once logged in, you must be sure that visitors are able to find the information they want and expect to find. My Account pages need to provide visitors with access and ability to view and change personal information, as necessary.

Login Access

Access to any login page (or the login form itself) should be available consistently across all pages of the site. Be sure the form or link is obvious and easily differentiated from other areas of the web page.

Security

If the information behind your login contains sensitive data, you need to use the appropriate security protocols, assuring visitors that that you take their information's security seriously.

Registration

If visitors are not already registered a link to a new user registration form should be present. It's also smart to have a global link to "register" for any new visitors to the site.

Account benefits

Non registered visitors should be treated to benefits of account registration. This information should be located on the same page as the new user registration form.

Lost password

All login forms should contain an option to reclaim passwords and/or username should they have been forgotten. This information must also be passed securely.

Remember me

You can provide additional convenience (though less security) by giving visitors the option of checking a "remember me" box which will allow them to stay logged in indefinitely.

Privacy

Provide a link to your sites privacy information/policy near the login form submit button or email field. This gives your visitors confidence that you will treat their information with respect.

Status

The visitor's "logged in" status should be displayed at all times with a ready access to logout at their convenience. When additional security is necessary it's a good idea to automatically log them out after a set period of inactivity.

Change info

Once logged in, visitors should have access to change their user information, including usernames, passwords, contact info, payment details, etc.

Change confirmation

Once the visitor has submitted their information to be changed, provide a confirmation screen that shows the old and new info. This prevents errors and helps insure information remains accurate.

Financial details

Provide links to relevant financial information such as transaction history, invoices, balances, payment methods, etc. Provide printable version of this information.

Up-sell opportunities

Visitors that are logged in provide you an interested, captive audience. Consider discreetly utilizing up-sell opportunities - without being overbearing.

Subscribed services

Provide visitors access to the information/services to which they are subscribed. Also provide additional subscription options, if applicable.

Information management

Allow users to change the way they receive information, providing alternate methods such as snail mail, HTML or text based emails or to turning off communication entirely.

When visitors create an account with you they are making a commitment to you to enjoy the services or information that you provide. It's important not to let the usability process break down after visitors are committed. In fact, it's even more important to treat registered visitors respectfully and appropriately, ensuring they have access to the information they need. This develops long-term relationships and keeps them coming back.

Content is a vital component of any website or any marketing/advertising tool, for that matter. However, this was realized only lately that it is important to have good content on the website. Earlier, having a website meant designing visually creative pages. Importance of content was always ignored and it was just thought of as placing some text in between various pieces of graphics. However, with the advent of search engines, importance of content gained prominence. The advantages of having good content finally started receiving its long due significance. With the importance of content growing for websites, the need for web site content management systems has also increased.

There are various factors that bring the importance of web site content management under prime consideration.

• Putting relevant quality content on the website will clearly define the objective of the website and convey the business/company/product profile.
• A website with good content will have visitors spending more time on it and returning to the site often.
• Having properly structured niche content will increase the website's credibility and may help in converting a visitor into a potential customer.
• Content with adequate number of keywords will make the website search engine optimized, thus improving its visibility on search engine results.
• Other websites will want to link to quality content rich website. This will increase the number of referral visitors to the website and also its exposure to search engines thereby increasing the overall popularity of the website.

Having understood the importance of content, it is also essential to know the web site content management process. There are various ways of getting good content. You can write the required content yourself and get it tweaked from a professional editor or you can directly hire a professional content writer. However, before doing the above steps of directly writing the content or getting it written, the objectives for having a proper content should be clearly defined. This could include making decisions about:

• Target audience with relevant demographics, if applicable.
• Length of the content and its structure.
• Specific words that need to be used and number of times they should occur in the entire content.
• Distribution of the content over the website.
• Frequency of updating the content.
• Use of appropriate web site content management system.

A website with tidy, crisp, and persuasive content will definitely have lot of visitors hitting the site regularly. No matter how multimedia rich and flashy your website is, rich content is now a mandatory requirement for the survival of your website.

Like a lot of web developers, I'm not always that disciplined when it comes to the file naming convention I use and I sometimes end up with a situation whereby I have some files that are in lowercase, some that begin with a capital, and some that are a bit of a mixture.

One web site I maintain contains about 2000 web pages and has about 20,000 hyperlinks. As you can imagine, I had one of those sinking feelings when I was told that in order to migrate the web site to a new content management system, all the file names and hyperlinks would need to be changed to lowercase.

Whenever I am presented with a problem like this, my instinct is always to write a Perl script using one or more regular expressions to solve the problem. This particular situation was no exception.

Change a string to lowercase

The following regular expression changes all the characters in a string to lowercase. The first part of the regular expression finds a hyperlink, and the second part converts the string. (Just in case this article is not displayed correctly, there should be a single backslash in front of the 'L$1').

Change a filename to lowercase

Likewise, changing a filename itself is very simple. The following two lines perform the task quite nicely:

(Again, there should be a single backslash in front of the 'L$name'.)

If you need more information on how to incorporate the above code snippets into a complete script, feel free to contact me directly.