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| MEMBERS: | All You Need To Know About Website Metrics
Ten years ago you could include a hit counter on your website and announce proudly that your site was doing "very well" as soon as the number reached 100,000. The current process is not nearly as simple or straightforward. The internet works in complicated ways that have evolved to solve a number of small problems. Consequently, concrete statistics are often difficult to obtain. If you believe the number of online visitors is a reliable indicator to gauge the popularity of your site or the potential sales of your product, you should consider the following: 1. Hit - Every time a user requests a file on your site (a page, not a picture or link to another site) it counts as a hit. 2. File - When a file or page is actually sent to the user, it counts as a file. Files normally outnumber hits, but neither is very useful in measuring traffic. Any IP can request all of the files on your page several times in one hour without any actual involvement from the user. 3. Impressions - This is a concept that has existed in advertising for many decades. For example, a 2-page magazine advertisement counts as one "showing of a creative concept". This equates to one impression every time a reader sees it. If your web page contains five small banners, you could have 10,000 page views, but 50,000 impressions. 4. Page Views - Almost everyone believe this is the most important traffic statistic. This term simply refers to the number of times any particular page has been viewed. This metric can be useful. However, values can often be over-inflated and should always be considered in conjunction with unique visits. 5. Visits & Unique Visits - A visit is simply logged every time a remote IP requests one of your pages for the first time in a timeout period. A unique visit is usually defined as "one visit per IP per day", regardless of timeouts. The above are all very important metrics, but understanding them properly is key. The best way to decide how your site's traffic is performing is by creating a formula. If you know what you are doing, you can develop your own formula. However, there are plenty of effective formulas currently available. A basic idea of how to evaluate your traffic involves reviewing monthly averages, unique visits and page views. This will give you an idea regarding how many individuals visit your site, how many pages they view, and how long they remain. A basic formula from MarketingExperiments.com would be: C = 4M + 3V + 2(I-F) - 2A This formula shows that conversions are a product of motivation (M), value (V) and then the friction (F) elements minus the incentives (I). This will help you determine how many customers are likely to purchase your product. However, you need all the values first! You can purchase online analytic tools or download them for an upfront or monthly fee. All of them can return useful data to a webmaster. If you are not an expert webmaster, or you do not understand many of the technical intricacies of web traffic, you should download Google Analytics. This is one of Google's new free products, and all you require is a GMail account and a web site. The program provides easy to read analytic data in a web-based form for your website. This can make it easy to determine which metrics would be most useful for analyzing your online traffic. Michael Ehlert
Does Your Web Site Need a Workout?
Here's an analogy for you. Yesterday, I was working my butt off in the gym on the cardio machines, panting wildly with sweat dripping off me and my face as red as a beet. Not the most attractive sight, but I figure, you're at the gym to work out right? I might as well "go hard" or "go home", as they say. As I looked around me, I could see all these people simply going through the motions. There they were, minus perspiration in their shiny new lycra and expensive gym shoes, casually walking on the treadmill or lazily turning the wheels on a bike while reading a book or glued to the TV screens in front of them. Only a few seemed to be there for the actual purpose of working out. The rest seemed to be there to check out the talent or to simply keep up the appearance of fitness, while doing the bare minimum. Huh? I don't get it. Why have these gym bimbos paid so much money for a gym membership and all the related gear if they aren't going to take full advantage of their investment? Then it struck me - these gymbos were just like those companies who spend thousands of dollars on a shiny new website with all the bells and whistles like graphic design, blogs, shopping carts, web analytics, the lot and then fail to take advantage of it. I see it so often, regardless of company size. Web sites that could easily be bringing in loads of traffic and revenue simply wasting away because nobody can be bothered tracking visitor activity, analyzing trends or checking for search engine compatibility and usability. These companies are simply keeping up appearances, investing heavily in Internet technology because their competitors are doing the same. But no thought has gone into the search engine compatibility of the site, how usable it is for visitors or whether it meets accessibility guidelines. They don't look at their site statistics, they don't check for broken links and they sure as heck don't investigate why their sites aren't converting traffic into customers. What a waste! Is your web site working hard enough for you? Run it through the following 20 point fitness assessment to find out: - Is your site fully search engine compatible? Are all your pages being indexed by the major search engines? - Do you track your visitor statistics on a regular basis? Do you use the information provided by your visitor statistics to improve your site? - Is your web site accessible to visually-impaired visitors? Does it meet the international standards set down by the Web Accessibility Initiative (WAI)? - Do you know which sites and search engines provide you with the most traffic? Do you use this information to increase your traffic further? - Do you track the source of all reported errors in your site statistics and fix them promptly? - Do you know which keywords your site was found for in the search engines? Have you conducted keyword research to determine what search terms your target markets are looking for so you can optimize for them? - Does your web site HTML code validate to W3 standards? Do you check for validation regularly? - Does your site contain zero broken links? Do you check for and fix broken links regularly? - Has your site been fully search engine optimized to integrate your target search terms into your Page Titles, META Tags and visible page text? - Have you created and submitted an XML sitemap to Google Sitemaps? - Have you created and submitted a sitemap to Yahoo Site Explorer? - Have you checked to see if your site meets Google's Webmaster Guidelines? - Do you measure your visitor sign-ups and conversions on a regular basis? Do you tweak your landing page copy to increase the conversion rates? - Is your site navigation intuitive and are your visitors following the navigation paths you intended? - Do you encourage feedback from your site visitors and provide an obvious way for them to provide such feedback? - Are there at least 250 words of text on your home page to satisfy search engines? - Does your site contain a visible, text-based site map to aid user navigation? - Do you have an ongoing link building campaign running to secure more incoming links to your site and improve your site's link popularity score? - Does your site have a high percentage of repeat visitors? Are the majority of your visitors staying on your site for more than a minute? - Do your search engine referrals and site traffic figures grow each month? Unless you can answer yes to all the questions in the above checklist, your web site is not working hard enough for you and needs a workout. Get to it!
SEO and Web Site Building
If you are considering building a web site for your business, then you will more than likely like it to rank in the search engines There are many factors that influence website rankings and many of these factors can be implemented while you are creating your website. Optimizing your website properly for your business will ensure a more successful site. Have you heard the concept "Content is King"? The search engines are becoming more selective at who ranks highly and want to provide the best content for each search term. They are looking for high quality content that is continually updated and provides a quality experience for their searchers. It makes no difference whether you have a content site or a physical product site. Content is "King" as far as the search engines are concerned. By providing quality content and/or good descriptive descriptions of products you sell you will be helping your customers and you may just help yourself at ranking. One mistake many new webmasters make is to over optimize their web page by using too many keywords. If you are excessive with your keywords, your web page will not read well and the search engines my penalize you. It is considered spamming when your techniques are questionable even if that wasn't your intention. There are other techniques that are considered unethical including hiding text, and redirects. Just write for your visitor and don't try to over optimize your web page. Another thing to keep in mind that may cause you problems is the use of frames. Make sure you know how to use frames correctly before using them on your website. If the proper frame context is established, then the search engines can send visitors to your site. However if you use frames incorrectly the spiders for them will not be able to crawl your web page and or website. During web site building, you should also consider the depth of your site. Search engines have spiders that crawl through the web pages and find the necessary keywords. If you do not setup the correct linking structure throughout your website the spiders may not be able to crawl your entire site. One of the best practices when setting up your websites' structure is to include a sitemap that lists all the web pages that make up your website and then link your sitemap to your homepage. This will help ensure that the search engines can crawl your site. With proper planning and a little research you will be able to build a professional site that the search engines love.
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