Sites that require users to log in to access certain information and/or purchase products add an additional layer of potential complication to the usability process. To avoid potential visitor confusion and the possibility for errors, it is important that any login process requires little or no thought on the part of the site visitor.

Once logged in, you must be sure that visitors are able to find the information they want and expect to find. My Account pages need to provide visitors with access and ability to view and change personal information, as necessary.

Login Access

Access to any login page (or the login form itself) should be available consistently across all pages of the site. Be sure the form or link is obvious and easily differentiated from other areas of the web page.

Security

If the information behind your login contains sensitive data, you need to use the appropriate security protocols, assuring visitors that that you take their information's security seriously.

Registration

If visitors are not already registered a link to a new user registration form should be present. It's also smart to have a global link to "register" for any new visitors to the site.

Account benefits

Non registered visitors should be treated to benefits of account registration. This information should be located on the same page as the new user registration form.

Lost password

All login forms should contain an option to reclaim passwords and/or username should they have been forgotten. This information must also be passed securely.

Remember me

You can provide additional convenience (though less security) by giving visitors the option of checking a "remember me" box which will allow them to stay logged in indefinitely.

Privacy

Provide a link to your sites privacy information/policy near the login form submit button or email field. This gives your visitors confidence that you will treat their information with respect.

Status

The visitor's "logged in" status should be displayed at all times with a ready access to logout at their convenience. When additional security is necessary it's a good idea to automatically log them out after a set period of inactivity.

Change info

Once logged in, visitors should have access to change their user information, including usernames, passwords, contact info, payment details, etc.

Change confirmation

Once the visitor has submitted their information to be changed, provide a confirmation screen that shows the old and new info. This prevents errors and helps insure information remains accurate.

Financial details

Provide links to relevant financial information such as transaction history, invoices, balances, payment methods, etc. Provide printable version of this information.

Up-sell opportunities

Visitors that are logged in provide you an interested, captive audience. Consider discreetly utilizing up-sell opportunities - without being overbearing.

Subscribed services

Provide visitors access to the information/services to which they are subscribed. Also provide additional subscription options, if applicable.

Information management

Allow users to change the way they receive information, providing alternate methods such as snail mail, HTML or text based emails or to turning off communication entirely.

When visitors create an account with you they are making a commitment to you to enjoy the services or information that you provide. It's important not to let the usability process break down after visitors are committed. In fact, it's even more important to treat registered visitors respectfully and appropriately, ensuring they have access to the information they need. This develops long-term relationships and keeps them coming back.

Web site builders are online tools which anyone can use to build a professional looking Web site without programming and have it hosted instantly. No software to buy, no code to learn, all you need is to be a little Internet savvy and know how to click your mouse.

Most business owners today know that having a web site is an essential component of marketing. In the past, the choices were to hire a professional web designer, hire a local teenager to create a site for mall money, or learn to do it yourself. Often the last two options, which were the least expensive, were how small businesses had to go. The results are often not what businesses need to grow, reach, and impress new potential customers.

If you operate, manage or are the owner of a business, you surely must realize the increase in e-commerce taking place today. Many businesses find themselves searching for the best way to increase their exposure on the internet, and for most a website is the first course of action. As most businesses operate on firm budgets, finding cost effective solutions are usually one of the first thoughts when looking to make new purchases. When it comes to creating a website there are many affordable software programs that can produce professional results. Business software should be capable of handling your needs today and in the future. Business are always changing, adding new products, changing or removing old products, offering specials, having sales, etc. By choosing a business website builder over a professional web designer you will be able to make changes to your website whenever you want to. Another benefit is that you will be avoiding the high costs associated with developing the website and costs for making any necessary changes.

Website Builder tools advantages to you are increased revenue, cost control, caters to the large demand existing for web designing in the SME sector and can increase the client base without adding to your overhead. The advantage that your customers gets is a professional quality website, up and running in minutes and a User friendly and easily customizable interfaces and gives a complete website with all its frills and features and Sleek and attractive professional designs.

As more and more people are starting their own small/home business many are finding that having a website is an important factor to consider. When one starts to consider building a website, especially the novice, many questions arise including.... can I create a website myself or should I hire a professional?

Hiring a professional is a great way to go if you can afford to. Although there are several things to keep in mind: how much will it cost; how much will ongoing maintenance cost; what will changes cost; how long will changes take, etc. As a result, many people opt to build their own website and begin searching for software that can easily help them.

As you start searching for an easy web site builder, there are some factors that you should take into consideration so that your new software will serve you now and the future.

One of the first things to consider is your computer ability. If you despise computers and software and find them confusing and frustrating then building your own website can be quite a task, one that you may not want to finish. However, if you enjoy working with computers and learning new things or if you just have the patience to stick with it, then building a website is within your grasp. If you still feel that you want to build your own site you should choose software that is easy to use and user friendly.

There is quite a variety of easy web site building software on the market today. In addition, some of the software available today is very expensive, geared more for the professional web designer, and come with a huge learning curve.

A very important factor to consider, one that will vastly improve the ease of the program, is whether or not it includes a WYSIWYG editor. WYSIWYG stands for "what you see is what you get" and if you purchase a product with this feature you will be creating your website in an environment similar to a word processor - so if you are comfortable using a word processor creating a website shouldn't be too much for you.

In the past, the options for small businesses to get a site developed have changed dramatically. There are now sophisticated "site builder" tools available to small business owners, bundled with many web hosting packages. By using templates, and a content management system to manage updates to the site, it became easier to set up and maintain a web site, and many development companies have canned this functionality, for a fee. Hosting providers are increasingly offering tools to automate the web site building process, and with good reason. This new option has many benefits, as long as the business owner recognizes that there are trade offs and limitations to getting a web site this way.

One of the biggest attractions for site building tools is the cost. It won't necessarily cost less to get your site this way, but it does provide a way to spread the cost over time.

Many people are concerned with building their own website, fearing boring designs and complexity. However, it is now becoming apparent that there are many custom web site builder software products on the market that promise dynamic layouts, professional templates, and user friendly web design tools. The professional web designers know there are a few more things to know, but sometimes they find some irony in the fact that web developers, in their quest to improve and better the web, have made themselves "optional". Most site building tools today are very robust, making it simple to add forms, searching, maps, guest books, calendars, and a whole variety of elements to a web site. Even better, the hosting company sometimes offers an entire suite of services - the site builder, email marketing, search engine optimization and statistics, all in one package along with the hosting.

So, why would anyone hire a professional? First, the site building tools, though increasingly robust, often lack in design and layout flexibility. For example, they might depend on a standard layout that has a banner across the top, menu down the side. If you want to have your navigation across the top and perhaps a sub banner under it, you might not have that option. Many businesses have already outgrown their first or second site, and want something customized to their business. Since all site builders differ, it is possible that you could want features and functionality within your site which is not available within the system. Still, some site builders support development languages like PHP, making it possible to customize the site with the help of a programmer. Some site builders include ecommerce, but they do not all do it the same way. A few utilize PayPal® - but not credit cards. Some use a proprietary payment processing service and won't accommodate anything else. The bottom line is that it is important to look at sites that were built using the tool you're considering and research all of the features that are included; to be sure that everything you want to do is possible.

There is also a possibility that the service will require you to keep some branding on the site telling people that you used their tool. This is more common with the free site builders - which pay for themselves by putting ads on your site. If your goal is to build a business web site, it's really not worth sacrificing your professional image by getting something free, which screams CHEAP.

A tool can make things happen - but if you don't know what to make happen, it is either a useless tool or a dangerous one. There is a learning curve to knowing how to present information online (called information architecture in the profession), as well as for using the site builder. In other word, the fuller featured the tool; the more there is to learn. If you aren't familiar with color theory, use of typography, information architecture, navigation and interface design, page layout and design, you can potentially make something that will hurt your business more than help it. So, unless you are already computer and web savvy, figuring out all the features within your web hosting and site builder package can be time consuming and frustrating.

Fortunately, there are ways that a small business can take advantage of these new options and still create a functional and professional web site. One way is simply to take the time to research the available tools, and find the one that has the most features and flexibility, meeting your functional requirements. In other words, spend the time to learn the things a seasoned pro would bring to the table. The internet is a massive library of "how to" information, where you can literally teach yourself anything - and with enough time spent, you could potentially learn how to layout information, what colors and fonts work well together, how to conduct your marketing online and optimize the site for search engines.

Another approach would be to hire a professional designer simply to get you "off the ground" by handling the administrative set up of your new site package, creating the look of the site and developing the initial structure. That person could also teach you how to manage the content and make changes by yourself going forward. This middle ground approach ensures that your site benefits your business and makes a good impression. Depending on whether you use an editing tool or a site builder, you may still be able to take advantage of "pay as you go" pricing and the easy content management features of a site builder.

The first step for a small business owner thinking about having a web site needs to be an honest assessment of how much time, money, talent, patience and computer savvy he or she has, with a clear understanding of the available options. Once this is determined, any small business which needs to be online can be.

In addition, most dynamic website building software programs incorporate other useful tools that aid in the construction of a impressive site layout. Many programs include an html editor, text editor, and a WYSIWYG editor, making it easy for the novice or professional to achieve great results. There are many important factors to consider when purchasing an html editor / website builder. On of the most important benefits, in my opinion, is selecting software that can handle your ever growing business, today and in the future.

No matter where you are in the online marketing world, you may or may not have your own website. You may wonder if creating a business website will be efficient in building your business. Here we offer you a little guidance about creating an effective online presence.

First, you should determine your website goals. Whether you are attempting to gather leads, offer knowledge, generate sales or even something different, your website design is dependant on your online marketing goals.

Once you have determined your goals, you need to know who your target viewers are and then target the photos, content and language to fit their needs and preferences. However, you should never just assume that everyone is at the same level of understanding as you are about the subject.

Then once you know who your target viewers are and their preferences, make sure that your website features ease in navigation. Just make sure that navigation is easy and simple without including a lot of distracting animated redirects.

Make sure you place a call to action on every web page of your business site, since many people simply wander the internet; they need direction of where to go and what to do once they are there. Simply capture their attention, while teaching them something new, as this will motivate them to make a purchase.

Determine whether you are trying to generate more traffic to your website, seeking sign ups or encouraging you visitors to make a purchase. On the other hand, perhaps you are trying to get people to come to a physical location. You will need some means of measuring your efforts, otherwise you will not find out what methods work and what does not work.

To allow your business to move onto the next level, you will need to follow this guidance, whether you build your own website or pay a professional to build it for you.