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| MEMBERS: | All You Need To Know About Website Metrics
Ten years ago you could include a hit counter on your website and announce proudly that your site was doing "very well" as soon as the number reached 100,000. The current process is not nearly as simple or straightforward. The internet works in complicated ways that have evolved to solve a number of small problems. Consequently, concrete statistics are often difficult to obtain. If you believe the number of online visitors is a reliable indicator to gauge the popularity of your site or the potential sales of your product, you should consider the following: 1. Hit - Every time a user requests a file on your site (a page, not a picture or link to another site) it counts as a hit. 2. File - When a file or page is actually sent to the user, it counts as a file. Files normally outnumber hits, but neither is very useful in measuring traffic. Any IP can request all of the files on your page several times in one hour without any actual involvement from the user. 3. Impressions - This is a concept that has existed in advertising for many decades. For example, a 2-page magazine advertisement counts as one "showing of a creative concept". This equates to one impression every time a reader sees it. If your web page contains five small banners, you could have 10,000 page views, but 50,000 impressions. 4. Page Views - Almost everyone believe this is the most important traffic statistic. This term simply refers to the number of times any particular page has been viewed. This metric can be useful. However, values can often be over-inflated and should always be considered in conjunction with unique visits. 5. Visits & Unique Visits - A visit is simply logged every time a remote IP requests one of your pages for the first time in a timeout period. A unique visit is usually defined as "one visit per IP per day", regardless of timeouts. The above are all very important metrics, but understanding them properly is key. The best way to decide how your site's traffic is performing is by creating a formula. If you know what you are doing, you can develop your own formula. However, there are plenty of effective formulas currently available. A basic idea of how to evaluate your traffic involves reviewing monthly averages, unique visits and page views. This will give you an idea regarding how many individuals visit your site, how many pages they view, and how long they remain. A basic formula from MarketingExperiments.com would be: C = 4M + 3V + 2(I-F) - 2A This formula shows that conversions are a product of motivation (M), value (V) and then the friction (F) elements minus the incentives (I). This will help you determine how many customers are likely to purchase your product. However, you need all the values first! You can purchase online analytic tools or download them for an upfront or monthly fee. All of them can return useful data to a webmaster. If you are not an expert webmaster, or you do not understand many of the technical intricacies of web traffic, you should download Google Analytics. This is one of Google's new free products, and all you require is a GMail account and a web site. The program provides easy to read analytic data in a web-based form for your website. This can make it easy to determine which metrics would be most useful for analyzing your online traffic. Michael Ehlert
Entrepreneurs - Who Gets to Keep the Website After You Divorce Your Webmaster?
Attention all business owners! Do you know the answer to this question: Who gets to keep the website after you divorce your webmaster? Just like in a marriage, it all depends on the pre-nuptial agreement (contract). Do you have one? My personal disclaimer: Some of this information may be about legal issues; however this article is not intended as a substitute for legal advice. I am not an attorney nor do I play one on webTV therefore you should consult with an attorney familiar with the laws concerning internet and intellectual property. Ok, now on with the story, the short version. . . Here's the situation, for whatever reason the client decided not to pay their annual bill for web hosting services. Even though there were several attempts to reach the client the bill went unpaid for more than 90 days. As a result, the hosting was cancelled and the site was removed from the server. Several months later the client sent this exact message: "you have my website and I need you to let me know how to get it back, like I said before I paid you money to build it so....? that money had nothing to do with hosting or anything". Just because you paid for the development of your website does not mean you own it. There are Intellectual Property laws designed to protect the creator and to encourage the creator to create. If you hired a company they own the software development and website design produced by its employees. If you hired an independent contractor you must obtain a written "assignment" of the copyright in the commissioned work from them. Most business owners unknowingly give their webmaster complete control over their business website. Even if you don't have a pre-nuptial agreement (contract) or own your website you can still maintain some control. While you and your webmaster are honeymooning be sure you can document the answer to these questions: 1. What software was used to develop the website?
2. How to access the code? 3. Where is the code located on the server? 4. How to change the content?
5. How to create a weekly back up? 6. How to grant access to additional users? 7. How to obtain the master copies of your website design? As a business owner, how many people realize their webmaster is like their spouse? Voluntarily joined for life (or until divorce), not many! Just like in marriage a prenuptial agreement (contract) is a practical solution to dealing with the risks and problematic topic of who gets to keep the website after your divorce.
Effective Website Development
Internet is the new media that has been creating a buzz everywhere lately. Be it an aspiring musician or model or a successful organization, everyone now wants to make their presence felt on the new media, the much hyped and talked about internet. And this online presence is often done by creating a website or webpage containing useful information along with media files that help to highlight the USP of the individual or organization. The main idea is to get an edge over competition by venturing into a newly and still largely untapped region. But this "untapped region" is not so untapped after all. It's a common trend for businesses and individuals to go online in the present day and this has again effectively introduced a new area of competition. There are millions of websites and webpages scattered all over the World Wide Web and the numbers are growing every single second. So how does a particular site stand out from its competitors, attract more clients and exert the maximum influence? In order to answer this question, we need to understand the source of visitors to any website. There can be many sources like hyperlinks from a particular page, word of mouth and viral procedures. However, the primary source of visitor to any website is through the search engines. Search engines list websites on the basis of a number of parameters and the ones listed on the first page, especially towards the top, gets more visitors than the others. In order to get a website listed on the top of any search engine result index, a whole lot of technical issues need to be taken care of. These are known as search engine optimization techniques. However, it's not just these techniques that would help a website to gain advantage over its competitions. The SEO techniques require support from the design aspects too. For example a particular website with very good search engine listing would attract a lot of visitors but if it does not have a proper navigation facility, the visitors would not be able to find what they are looking for and would eventually abandon the site. It is definitely not possible by any one person to handle all the aspects of an effective website. So the best possible option is to go for professional help. One good thing is, presently there are several companies that offer professional website development service at an affordable rate. However, it's best to have an overview of the services they offer before entrusting one with the job. A firm that offers a whole bunch of services right from the development of the site, the designing aspects and search engine optimization techniques to support each other would surely be the best choice. Thus it could be concluded that website development services are quite essential in order to have an effective website developed, for individuals or organizations interested in making their presence felt on the internet and gain advantage over competitions.
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