A question I often ask my target market is, "what's your biggest challenge with building your business online?" And one answer I get frequently is this:

How do I make my website earn money?

If you've got a business online, then it's likely you have some sort of web presence. Perhaps it's a one-page 'sign up for my list' kind of site, or a full-blown brochure site with a menu of choices, or maybe your site is in the form of a blog. Regardless of what kind of site (or sites) you have, if they're not doing what you want them to - and since we're in business, ultimately that means making some sort of a profit - then it's time to make some changes.

But how do you REALLY know whether your site is working or not? Here are four strategies to test and track your pages to know what needs fixing:

1. Let the numbers speak

I'm sure if the sky was the limit, you'd hire the most expensive web designer with the fanciest tools to create the most spectacular site imaginable for your business - and someday you just may do that.

For now, though, even an ugly site can make money. I can think of at least two sites right now that I personally think are not that pleasing to the eye, yet I know they are raking in the bucks each and every month, year after year.

So don't get caught up in having the most polished and professionally looking site. Focus more on having the pieces in place that will bring you the cash, too.

2. Give your site only one job

Think of each page of your website as a separate entity with one main purpose. It may be to sell something, or to sign up for your list, or to get people to call you for an appointment. Whatever it is, make it clear that that one thing is the action your visitor should take from being on that page.

3. Track your numbers

Most web hosts offer statistics that you can use to watch your numbers, or there are other web stat programs that you could use as well (such as Google Analytics). However you are keeping an eye on your numbers, you should be looking for two things: how many people visit your site and how many people take the action you want them to take.

From those two numbers, you can figure out your conversion rate, which tells you how many of those visitors took the action you wanted them to - like sign up for your list. If you make small changes to your page AND watch these numbers at the same time, you'll be able to tweak things to increase your conversion rate.

4. Make one change at a time

This is a very effective way to increase the conversion rates on sales pages and sign-up pages. Change just one thing - for example, the headline - and watch your numbers. Compare those statistics to your previous ones and decide whether or not to keep the change. (You can also do this via a split-test in your shopping cart, where the software does the number crunching for you.)

I see so many sites that try to be all things to all people by offering everything under the sun in too small a space - a website - and all that does is confuse people and encourage them to click away. Remember, 'a confused mind always says no', so always go back to the main questions when considering making changes to your website: What's the purpose of this page? What is the one thing I want my visitor to do here? And then design your copy around the answer. Keep it simple and you'll get better results every time.

Ten years ago you could include a hit counter on your website and announce proudly that your site was doing "very well" as soon as the number reached 100,000. The current process is not nearly as simple or straightforward. The internet works in complicated ways that have evolved to solve a number of small problems. Consequently, concrete statistics are often difficult to obtain. If you believe the number of online visitors is a reliable indicator to gauge the popularity of your site or the potential sales of your product, you should consider the following:

1. Hit - Every time a user requests a file on your site (a page, not a picture or link to another site) it counts as a hit.

2. File - When a file or page is actually sent to the user, it counts as a file. Files normally outnumber hits, but neither is very useful in measuring traffic. Any IP can request all of the files on your page several times in one hour without any actual involvement from the user.

3. Impressions - This is a concept that has existed in advertising for many decades. For example, a 2-page magazine advertisement counts as one "showing of a creative concept". This equates to one impression every time a reader sees it. If your web page contains five small banners, you could have 10,000 page views, but 50,000 impressions.

4. Page Views - Almost everyone believe this is the most important traffic statistic. This term simply refers to the number of times any particular page has been viewed. This metric can be useful. However, values can often be over-inflated and should always be considered in conjunction with unique visits.

5. Visits & Unique Visits - A visit is simply logged every time a remote IP requests one of your pages for the first time in a timeout period. A unique visit is usually defined as "one visit per IP per day", regardless of timeouts.

The above are all very important metrics, but understanding them properly is key. The best way to decide how your site's traffic is performing is by creating a formula. If you know what you are doing, you can develop your own formula. However, there are plenty of effective formulas currently available. A basic idea of how to evaluate your traffic involves reviewing monthly averages, unique visits and page views. This will give you an idea regarding how many individuals visit your site, how many pages they view, and how long they remain.

A basic formula from MarketingExperiments.com would be:

C = 4M + 3V + 2(I-F) - 2A

This formula shows that conversions are a product of motivation (M), value (V) and then the friction (F) elements minus the incentives (I). This will help you determine how many customers are likely to purchase your product. However, you need all the values first! You can purchase online analytic tools or download them for an upfront or monthly fee. All of them can return useful data to a webmaster.

If you are not an expert webmaster, or you do not understand many of the technical intricacies of web traffic, you should download Google Analytics. This is one of Google's new free products, and all you require is a GMail account and a web site. The program provides easy to read analytic data in a web-based form for your website. This can make it easy to determine which metrics would be most useful for analyzing your online traffic.

Michael Ehlert
RevUpYourWebBusiness.com

Personal websites and business may not go hand-in-hand as far as you are concerned, but I urge you to think again. If you want to sell something, you may need to "sell yourself" first. People enjoy doing business with someone they know and like. More importantly, they want to know that they can trust you.

We are actually able to transact business all over the world due to today's technology. The problem with that can be a lack of personal service. However, with the internet, and especially with personal websites, we can feel as if we know someone that we have never actually met. We can know what a person looks like, we can know the sound of their voice, we can know all about their family, hobbies, dreams, future goals, etc.

When someone is surfing the web looking for a way to work from home, they are also looking for someone to partner with. Someone to mentor them and show them the way. They want to feel comfortable with a prospective future business partner.

If you want them to consider joining your opportunity, you have to be visible on the internet. You have to be willing to get personal and reveal yourself to them. Your site should be warm and inviting. It should provide information about you and your business opportunity. Give them a way to contact you.

This really is the way to gain business partners from all over the world, or from just the good old U.S. if your company is not international. Think about what you were looking for when you were searching for a home business. I don't know about you, but I felt a connection with my sponsor. I felt as if I knew her just by looking at her website.

That is what you want to create. You want to seem warm, friendly, and approachable. You want your reader to feel as if they already know you. A lady contacted me via email recently who was interested in my candle business. She practically told me her life story in that email, and it is probably because she felt like she knew me. She had seen my site and already knew all about me.

That is a good thing. It means that she felt as if I was someone she could talk to candidly. She must have thought that I would be approachable and would be receptive to her. Not everybody who contacts you will be so open. They may be wary of you and your business, but they contacted you because they found something of interest. This is when you provide them with honest answers to all their questions. It is also where you give them that personal attention that they are seeking.

Their state of mind when they contact you is not important. The fact that they made a connection is what matters. The reason for the connection was that they found your personal website and liked something they saw there. They were able to contact you because you provided them with either a phone number, email address, or both.

Do you see how this works? Prospects come to you. You do not have to "beat the streets" or chase your friends and family in order to build your business. This is not yesterday's network marketing, it is the new way. Believe me, it is also the best way. Many of yesterday's methods gave us a bad rap because they were so annoying.

Personal websites and business work well together. Get your own site up soon. It doesn't have to be fancy; just informative. Keep it simple and see what happens. I am sure that you will be pleased with the results. Remember to advertise your website and tell your friends about it. You cannot just build it and hope they will come.