You put up a website to attract clients for your professional service business. Maybe you even put up a sales letter - a solo web page designed to promote an information product, tangible product, or seminar.

And so far...nothing! No takers. No sign-ups for your ezine. What's going on?

(1) Get solid evidence that people want your product -- and will buy it online.

Even on eBay and craigslist, some products go unsold. Some markets don't buy online, download ebooks or listen to mp3 files: they shop in brick and mortar stores, buy books at Borders and listen to CDs.

(2) Make sure you have targeted traffic coming to your site.

If you have no traffic...well, there's your answer. But not all traffic is equally valuable. Your keywords, positioning or referral site may be attracting visitors who are outside your target market.

(3) Encourage each visitor to begin building a relationship with you.

Often visitors won't buy on a first visit. So you need to invite them to sign up for an ezine, an ecourse, or even a downloadable manual. Some people read my ezine for over a year before they buy from me.

(4) Showcase unique, meaningful benefits for your target market.

Many professionals focus on how they deliver the service instead of how clients feel about their new lives. And you need to tell readers why you're unique - why nobody else can make the same offer.

(5) Make it easy for your visitors to say yes.

Believe it or not, when visiting other people's sites, I often have to hunt around for an order form when I'm eager, even desperate, to get my hands on a product. Ask visitors to buy...and consider adding some bright red arrows to point them in the right direction.

(6) Create a sense of urgency.

Ideally, your product or service reaches readers by connecting to their pain and their toughest challenges. But you also need to suggest reasons for buying today - not next week, not later.

(7) Test...and test some more. For example:

Test 2 or 3 versions of your headline. Sometimes a news-oriented headline actually works better than a sales-oriented headline or vice versa.

Test backgrounds. I once tripled sign-ups to my ezine by changing the background color.

Test the small stuff. Once I compared two google adwords ads. I changed the spelling of one word in the headline - from midlife to mid-life. The hyphenated version attracted 40% more clickthroughs. Go figure.

Bottom Line: Even when experts create your marketing message, you need to keep evaluating the effectiveness of your marketing materials, especially your website. The Internet gurus share one passion: testing and revising. They're constantly enhancing their sites and their messages. And the rest of us need to do the same.

Pay for a web designer or do it yourself? Can small business owners really design a website or is it a job for the pro's?

Most consumers look on the internet before going to a store. Sometimes it is their only stop: they research, compare and buy online. It goes without saying then that for a small business to reach its potential market, it should have an internet presence.

Small business operators do not often have a dedicated IT person on staff - in the past this is the person who would be given the job of building a website. It's great news then that there are now beginner-friendly website building packages on the market which are perfect for the small business person's use.

Data is entered into your web pages as one would using a word processor - with modern easy to use web builders, there is no need to know any html whatsoever.

The tutorials provided with almost all software suppliers take the novice through the process of building a website in a non-technical, easy to understand way. Having completed the tutorial, one is equipped with more than enough knowledge to launch straight into a website build.

Not all website software programs are easy to use. Small business operators do not need fully blown web design industry solutions due to the steep learning curve. One feature to look for is a WYSIWYG (What you see is what you get) editor. This simply means you type on the page as you see it.

There are expenses involved in publishing your own website - you get nothing for nothing. Apart from the cost of the software (there are free web builders however they are more difficult to use or too basic in features), a small business (or an individual or a large company) will need to register a domain name (less than $10) and find a web hosting service (around $8 per month).

Businesses should also set up a merchant's account from an organization like Paypal (free). Having a third party handle financial transactions is always reassuring for consumers and takes away an administration burden. When an item has been ordered via your website and paid for, Paypal advises you, with delivery instructions so that you can fulfill the order or if it is an electronic delivery, this part can be automated.

In any small business time is money, and the time spent learning a new skill like website building with easy to use software must be seen as a good investment. It is possible to build multiple websites so that you can have a website network feeding a central business. This is ideal for multi-brand retailers and multi-branch operators. This degree of control will reap rewards as your business grows and you build different websites to cater to changing needs.

Because you have built and are managing your website yourself, you are able to instantly react to changing trends and new opportunities. Avoid delays by not having to wait for your webmaster to make changes. Fresh content on your website is highly desirable.

Some website programs are specifically designed to assist the business person become an internet business marketer, and as your knowledge of web design grows, the more you will value search engine optimization and site map generation tools. Having a correctly designed site map helps search engines easily match your site to search requests.

If you decide to look at other ways to earn money through your website without doing a thing, you will no doubt look at including on your site some affiliate marketing and advertisements from non compete companies.

Features to look for:

Ideally you will have an instructional video, help desk support and forums. Look for testimonials from other business owners to see how they have applied the software.

Getting started is the next step once you arrive at the conclusion that a website is no longer a luxury - it is essential!

When choosing the best content management system for your project, it is important to weigh both the technical and non-technical pros and cons. Both technical and non-technical reasons can ultimately affect the bottom line cost. Therefore, it is not recommended to simply choose a content management system based solely on technical language or feature set. In this article, we will take a look at an open source content management system called Radiant CMS.

Radiant is a Ruby on Rails based solution that works with a variety of databases. It has a few years of development and a couple noteworthy deployments. There are technical and non-technical reasons why Radiant CMS is a good choice for a content management system.

Technical Reasons to Choose Radiant CMS: It's Ruby on Rails based which can speed development by taking advantage of the convention over configuration paradigm. In addition, the Radiant code base has excellent automated coverage in unit tests. This means the code is well tested and robust. Unit test code coverage can be one aspect to measure when considering open source content management systems. In fact, we could suggest the amount of code covered by automated unit and integration tests should be considered when choosing any open source library and/or framework. It is an easy indicator to measure and compare. But, that is an entirely different conversation.

Radiant CMS also has an excellent extension system. This allows customizations required by your project to be made. When choosing a content management system, the ability to add and maintain any customizations should be an important factor. This point should be considered not only from the beginning, but how your customizations will evolve as upgrades and enhancements occur within your chosen content management system. In other words, if the core CMS is modified to provide the custom functionality, how can upgrades or patches from the core CMS developers be applied to your modified version. Radiant's extension system provides this separation of concern.

The Radius tagging system of Radiant is fantastic for adding dynamic functionality. It is nice that tags can be added directly to page content rather than some kind of comment or special character sequence in order to indicate non-static content.

Non-Technical Reasons to Choose Radiant CMS: Radiant has an elegant, intuitive administrative interface. It is not intimidating to the non-technical user. In fact, the design encourages people to embrace using the system, because they assume it is going to be easy to pick up and learn.

The lack of workflow functionality can be considered a feature in many cases. In competing CMS products, workflow can seem like an attractive feature at first, but is often hindrance to configure and work around for projects which require only a few administrators of content.

An additional, non-technical reason to choose Radiant CMS is cost. The project is open source and the community of ruby on rails developers and ruby on rails hosting providers is growing, so your cost risk of obtaining these resources is minimized.

Conclusion

From a technical perspective, the open source, Ruby on Rails based Radiant CMS makes an excellent choice. From a non-technical perspective, Radiant CMS makes an excellent choice as well. When combining both perspectives, we have had many positive project experiences and deployments using Radiant over the past year and a half.