In any type of sales if you're not tracking your leads, your sales, your conversion rates, etc. then you are missing out on an opportunity to expand and grow your business; in the Internet Marketing world this is especially true.

There are plenty of free tools on the Internet nowadays that allow you to see how many visitors you are getting, what geographic location they are in and 'how' they got to your website. The 'how' they got to your site is the most important question of all.

You may be getting 500 visitors a month of which 300 may be coming from advertising source 'A' with another hundred coming from advertising source 'B' and yet another 50 visitors coming from advertising source 'C' with the rest coming in small increments of 1-5 from different ads that you've placed on the Internet.

One good reason to track your website visitors is it lets you know whats working in contrast to that which is barely working if working at all; this way you can save time and energy focusing on what works and tossing aside what doesn't.

Another excellent reason is, as stated before, to save time. You want an online business to enjoy the increase in time available to spend with your family, on hobbies or on whatever you want to do. If you're laboring at a computer all day wasting time on what doesn't work then you are also wasting precious time that would better be spent elsewhere.

There are all kinds of free trackers on the Internet but one of the best I've ever seen is Google Analytics. You can see everything from the number of visitors your site had from day to day, but you can also see their geographical location as well as how they were referred to your site. This is very important as you want to know what is working and what isn't. Another benefit of Google analytics is that it doesn't leave a little box at the bottom of your page which allows both you and all your visitors to see your site statistics. With Google Analytics you place a small piece of code at the bottom of your page which is invisible so only you have access to your stats.

Did you know that your css code could be slowing down your website? Did you also know that there is a free solution out there that can help you optimize or reformat your css code for speed and readability? This article is going to explain the benefits of optimizing your css code and the reasons why all web designers should be doing it. First we need to take into account the 2 reasons why you would want to reformat your css: readability and optimization.

Readability

Having nicely formatted css that easily readable is very helpful when you are developing a site. Most of us (me included) can get pretty sloppy when in a hurry to develop code, and a formatter can really help out to make it more readable.

On development teams where both Macs and PCs are used, sometimes line breaks are not read correctly across platforms and your css can end up all on one line. A formatter can help get your code looking pretty again.

Optimization

The opposite of readability is optimization. One problem with CSS is that it can get pretty file-size heavy when designing with it - especially on complex layouts. Optimizing your CSS will strip out all unnecessary characters and leave your CSS lean and mean.

Optimizing css is great to do once you've finished your site and don't plan to work on the design very much anymore.

The css formatter is a great tool because it can do both! You can format for readability while you are designing, optimize when you go live, and reformat it for readability if you ever need to work on it again. It's really a 'win win' thing to do.

Sites that require users to log in to access certain information and/or purchase products add an additional layer of potential complication to the usability process. To avoid potential visitor confusion and the possibility for errors, it is important that any login process requires little or no thought on the part of the site visitor.

Once logged in, you must be sure that visitors are able to find the information they want and expect to find. My Account pages need to provide visitors with access and ability to view and change personal information, as necessary.

Login Access

Access to any login page (or the login form itself) should be available consistently across all pages of the site. Be sure the form or link is obvious and easily differentiated from other areas of the web page.

Security

If the information behind your login contains sensitive data, you need to use the appropriate security protocols, assuring visitors that that you take their information's security seriously.

Registration

If visitors are not already registered a link to a new user registration form should be present. It's also smart to have a global link to "register" for any new visitors to the site.

Account benefits

Non registered visitors should be treated to benefits of account registration. This information should be located on the same page as the new user registration form.

Lost password

All login forms should contain an option to reclaim passwords and/or username should they have been forgotten. This information must also be passed securely.

Remember me

You can provide additional convenience (though less security) by giving visitors the option of checking a "remember me" box which will allow them to stay logged in indefinitely.

Privacy

Provide a link to your sites privacy information/policy near the login form submit button or email field. This gives your visitors confidence that you will treat their information with respect.

Status

The visitor's "logged in" status should be displayed at all times with a ready access to logout at their convenience. When additional security is necessary it's a good idea to automatically log them out after a set period of inactivity.

Change info

Once logged in, visitors should have access to change their user information, including usernames, passwords, contact info, payment details, etc.

Change confirmation

Once the visitor has submitted their information to be changed, provide a confirmation screen that shows the old and new info. This prevents errors and helps insure information remains accurate.

Financial details

Provide links to relevant financial information such as transaction history, invoices, balances, payment methods, etc. Provide printable version of this information.

Up-sell opportunities

Visitors that are logged in provide you an interested, captive audience. Consider discreetly utilizing up-sell opportunities - without being overbearing.

Subscribed services

Provide visitors access to the information/services to which they are subscribed. Also provide additional subscription options, if applicable.

Information management

Allow users to change the way they receive information, providing alternate methods such as snail mail, HTML or text based emails or to turning off communication entirely.

When visitors create an account with you they are making a commitment to you to enjoy the services or information that you provide. It's important not to let the usability process break down after visitors are committed. In fact, it's even more important to treat registered visitors respectfully and appropriately, ensuring they have access to the information they need. This develops long-term relationships and keeps them coming back.