I've done quite a bit of research into web analytics lately, and I have found a couple of things. Google analytics Is a great tool, but it cannot be the only tool an organization relies on. Because it is a purely JavaScript based, it is unable to catch browsers that do not have JavaScript enabled, this includes the search engine robots, some hand held devices, as well as a percent of users that manually turn this off. That being said we need a tool to parse the log files from the server and to give us information about these users, as well as providing us with "on demand" stats where as Google's stats are next day. The server logs also contain a wealth of other information that we are collecting automatically, so we might as well take advantage of it.

I have come to the conclusion that we need to use Google Analytics but we also need a tool that reads the server logs. There are quite a variety of tools that would fill this need. Google recently purchased Urchin who's web analysis product runs Google analytics, costs about $3k and will work with the Google Mini, Urchin also gives the ability to read logs from server software other than IIS (like apache, the software used for open source applications) .

Urchin will be releasing another version shortly, and this will be the first release since the Google buyout. Another option is WebTrends Analytics it costs about $4k. It Like Urchin will read both IIS and Apache logs, and has a web interface for users. The last product is NetTracker, it runs about $4k for the software, and another grand for support. it was recently bought out by Unica. The administration of netTracker is not the smoothest, and the support seems to have declined on quality since the buy out.

Hello

I am a person who decided 3 years ago that I wanted to create or build my own websites.

The company I use to assist me not only has ALL the tools and All the advice and ALL the assistance and can prove ALL that it says and is SO cheap to purchase, just today it surprised me AGAIN.

It appears that they had a little setback with one of the tools they provide. This tool is a major tool for all of us who are building websites.

Did they deny the problem? No.
Did they try to pass the blame onto someone else? No.
Did they try to hide from a lot of angry customers? Again, no.

Here is what they did.
They sent an email out to everyone, yes that's right everyone telling us that there was a problem AND APOLOGIZING PROFUSELY!

In addition they compensated us for the inconvenience by adding credits to the tool that was affected.

They kept in contact with us all through a forum which was very easy to locate and use.

They received many, many words of encouragement from a lot of website builders basically saying - thanks for the extra credits and no problem with the glitch.

Then the company advised after many testings that the problems were all fixed and we were good to go.

NOW IS THIS THE TYPE OF SERVICE YOUR COMPANY PROVIDES?

I'm reasonably confident that a lot of people are paying a lot of money for a product which does NOT do all that this particular company does. Question is why do so many people stay with that type of website building company?

Content is a vital component of any website or any marketing/advertising tool, for that matter. However, this was realized only lately that it is important to have good content on the website. Earlier, having a website meant designing visually creative pages. Importance of content was always ignored and it was just thought of as placing some text in between various pieces of graphics. However, with the advent of search engines, importance of content gained prominence. The advantages of having good content finally started receiving its long due significance. With the importance of content growing for websites, the need for web site content management systems has also increased.

There are various factors that bring the importance of web site content management under prime consideration.

• Putting relevant quality content on the website will clearly define the objective of the website and convey the business/company/product profile.
• A website with good content will have visitors spending more time on it and returning to the site often.
• Having properly structured niche content will increase the website's credibility and may help in converting a visitor into a potential customer.
• Content with adequate number of keywords will make the website search engine optimized, thus improving its visibility on search engine results.
• Other websites will want to link to quality content rich website. This will increase the number of referral visitors to the website and also its exposure to search engines thereby increasing the overall popularity of the website.

Having understood the importance of content, it is also essential to know the web site content management process. There are various ways of getting good content. You can write the required content yourself and get it tweaked from a professional editor or you can directly hire a professional content writer. However, before doing the above steps of directly writing the content or getting it written, the objectives for having a proper content should be clearly defined. This could include making decisions about:

• Target audience with relevant demographics, if applicable.
• Length of the content and its structure.
• Specific words that need to be used and number of times they should occur in the entire content.
• Distribution of the content over the website.
• Frequency of updating the content.
• Use of appropriate web site content management system.

A website with tidy, crisp, and persuasive content will definitely have lot of visitors hitting the site regularly. No matter how multimedia rich and flashy your website is, rich content is now a mandatory requirement for the survival of your website.