I had to run into the supermarket the other day to pick up a few items. Unfortunately for me it wasn't the store I do the normal weekly shopping at, so I was unfamiliar with where everything was. To make matters worse it was one of those massive stores where you can buy groceries and probably find a contractor to build a house for you.

Nothing bothers me more when I walk into one of those huge stores and have to spend a good hour to find a gallon of milk. Your website should not be this way either.

I have listed a few ideas that should help make your website more user friendly to your customers so they are not overwhelmed when they type in your web address, and at the same time, know they can trust you.

First and foremost you need visitors to your website. With little effort you can have about 200 to 300 unique visitors each day. That can be done just by registering your website on Google, Yahoo, Ask and the other search engines. However the goal here is to attract customers not just visitors. You will need to get those numbers up. You need to find ways to attract new customers. A good way is to advertise. If you are on a limited budget sign up for an advertising website`s free account at first, and then as sales pick up, move over to their premium account. There are a variety of advertising websites out there. Develop a plan to use them all.

Once you have visitors you need to make your website user friendly. In other words easy for someone to navigate around and find what they are looking for. Hire yourself an experienced web designer. A real good one is worth their weight in gold. They will design you a website that is not only user friendly, but also one where visitors will want to continually come back to and tell their friends about. Once that happens, the sky is the limit.

Build trust and confidence with your customers. Your customers want to know that you are not some fly by night web company. They want to know if they order from you, you will deliver and if something goes wrong, they can get a hold of you. Put on your website a contact page. Let your visitors see how they can get a hold of you via email, phone, physical address and so on. Do not forget to respond promptly to your customers when they do contact you. In today`s world of "I need it yesterday", people will move on to your competitors if they don`t hear back from you within the same day, sometimes faster.

To go along with the above tip and to add on to the trust factor, provide detailed information about your company. Post your company history, your mission statement, and what means the most to you about being in business as it relates to your customers.

So there you have it a few tips to help your website out. Implement them to build a better online presence.

By: Bruce A. Tucker

There are many individuals across the nation that dream about creating a profitable website in order to add an additional income stream to their household or so that they can use the website to work from home on their own terms for their own business. The funny thing is that creating a profitable web business is already a reality for thousands of individuals across the nation and millions of individuals around the world.

So what is it that they know that you do not know? Creating a profitable website takes a great deal of time, effort, and innovation for the website to succeed and create an income for the individual that created it. A great deal of time if you intend to pay all your bills with it that is!

There are 5 steps that you must follow in order to create a profitable website that has the ability to provide a decent income for the creator. The first thing that you must do, like any entrepreneur, is come up with an idea for what type of website you would like to create. With the fluidity of the internet, the possibilities are virtually endless when it comes to what type of website to create and how to design the website to be appealing to the individuals you are trying to attract.

The next thing that you will need to determine is how you would like to make this website profitable. There are a number of different ways that you can use to make a website into a profitable enterprise, including selling a product, selling a service, becoming an affiliate marketer, or create some type of membership community. Websites that are unique and innovative are generally the ones that are mostly the best received and tend to generate their creators the largest incomes.

After the type of website has been determined, it is time to design the website and create the content of the website. The content of the website should be concise and well thought out as well as free of any grammatical or spelling errors. The intent of the content of a profitable web business is to keep the visitor's attention long enough for you to sell them your product, your service, or persuade them to travel on to another company's website as a referral.

The next step to take in creating a profitable website is to determine how you are going to market your website. Individuals that create websites that are intended to be used for affiliate marketing will still need to market their website in order to attract individuals that they can use as referrals to the other company's website. There are nearly a dozen different marketing techniques that can be used on the internet and, in some cases - multiple marketing methods can be used in order to expand the number of individuals who see the website, helping it to become a profitable website much more quickly.

The last step in creating a profitable web business is continuing to review, revamp, and revise your website so that the information remains current and relevant to the needs of the visitors to your website. By following these 5 steps for creating a profitable website, you should be able create a profitable web business that you can eventually make your full time job if that is what you are going after.

Sites that require users to log in to access certain information and/or purchase products add an additional layer of potential complication to the usability process. To avoid potential visitor confusion and the possibility for errors, it is important that any login process requires little or no thought on the part of the site visitor.

Once logged in, you must be sure that visitors are able to find the information they want and expect to find. My Account pages need to provide visitors with access and ability to view and change personal information, as necessary.

Login Access

Access to any login page (or the login form itself) should be available consistently across all pages of the site. Be sure the form or link is obvious and easily differentiated from other areas of the web page.

Security

If the information behind your login contains sensitive data, you need to use the appropriate security protocols, assuring visitors that that you take their information's security seriously.

Registration

If visitors are not already registered a link to a new user registration form should be present. It's also smart to have a global link to "register" for any new visitors to the site.

Account benefits

Non registered visitors should be treated to benefits of account registration. This information should be located on the same page as the new user registration form.

Lost password

All login forms should contain an option to reclaim passwords and/or username should they have been forgotten. This information must also be passed securely.

Remember me

You can provide additional convenience (though less security) by giving visitors the option of checking a "remember me" box which will allow them to stay logged in indefinitely.

Privacy

Provide a link to your sites privacy information/policy near the login form submit button or email field. This gives your visitors confidence that you will treat their information with respect.

Status

The visitor's "logged in" status should be displayed at all times with a ready access to logout at their convenience. When additional security is necessary it's a good idea to automatically log them out after a set period of inactivity.

Change info

Once logged in, visitors should have access to change their user information, including usernames, passwords, contact info, payment details, etc.

Change confirmation

Once the visitor has submitted their information to be changed, provide a confirmation screen that shows the old and new info. This prevents errors and helps insure information remains accurate.

Financial details

Provide links to relevant financial information such as transaction history, invoices, balances, payment methods, etc. Provide printable version of this information.

Up-sell opportunities

Visitors that are logged in provide you an interested, captive audience. Consider discreetly utilizing up-sell opportunities - without being overbearing.

Subscribed services

Provide visitors access to the information/services to which they are subscribed. Also provide additional subscription options, if applicable.

Information management

Allow users to change the way they receive information, providing alternate methods such as snail mail, HTML or text based emails or to turning off communication entirely.

When visitors create an account with you they are making a commitment to you to enjoy the services or information that you provide. It's important not to let the usability process break down after visitors are committed. In fact, it's even more important to treat registered visitors respectfully and appropriately, ensuring they have access to the information they need. This develops long-term relationships and keeps them coming back.