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Is Your Website Working For You?

A question I often ask my target market is, "what's your biggest challenge with building your business online?" And one answer I get frequently is this:

How do I make my website earn money?

If you've got a business online, then it's likely you have some sort of web presence. Perhaps it's a one-page 'sign up for my list' kind of site, or a full-blown brochure site with a menu of choices, or maybe your site is in the form of a blog. Regardless of what kind of site (or sites) you have, if they're not doing what you want them to - and since we're in business, ultimately that means making some sort of a profit - then it's time to make some changes.

But how do you REALLY know whether your site is working or not? Here are four strategies to test and track your pages to know what needs fixing:

1. Let the numbers speak

I'm sure if the sky was the limit, you'd hire the most expensive web designer with the fanciest tools to create the most spectacular site imaginable for your business - and someday you just may do that.

For now, though, even an ugly site can make money. I can think of at least two sites right now that I personally think are not that pleasing to the eye, yet I know they are raking in the bucks each and every month, year after year.

So don't get caught up in having the most polished and professionally looking site. Focus more on having the pieces in place that will bring you the cash, too.

2. Give your site only one job

Think of each page of your website as a separate entity with one main purpose. It may be to sell something, or to sign up for your list, or to get people to call you for an appointment. Whatever it is, make it clear that that one thing is the action your visitor should take from being on that page.

3. Track your numbers

Most web hosts offer statistics that you can use to watch your numbers, or there are other web stat programs that you could use as well (such as Google Analytics). However you are keeping an eye on your numbers, you should be looking for two things: how many people visit your site and how many people take the action you want them to take.

From those two numbers, you can figure out your conversion rate, which tells you how many of those visitors took the action you wanted them to - like sign up for your list. If you make small changes to your page AND watch these numbers at the same time, you'll be able to tweak things to increase your conversion rate.

4. Make one change at a time

This is a very effective way to increase the conversion rates on sales pages and sign-up pages. Change just one thing - for example, the headline - and watch your numbers. Compare those statistics to your previous ones and decide whether or not to keep the change. (You can also do this via a split-test in your shopping cart, where the software does the number crunching for you.)

I see so many sites that try to be all things to all people by offering everything under the sun in too small a space - a website - and all that does is confuse people and encourage them to click away. Remember, 'a confused mind always says no', so always go back to the main questions when considering making changes to your website: What's the purpose of this page? What is the one thing I want my visitor to do here? And then design your copy around the answer. Keep it simple and you'll get better results every time.

Alicia M Forest, MBA, Multiple Streams Queen & CoachT, founder of ClientAbundance.com and creator of 21 Easy & Essential Steps to Online Success SystemT, teaches professionals how to attract more clients, create profit-making products and services, make more sales, and ultimately live the life they desire and deserve. For FREE tips on how to create abundance in your business, visit http://www.ClientAbundance.com.

Alicia Forest - EzineArticles Expert Author

 


Top 5 Must-Have Tips for Managing A Successful Website

If you have ever been to a "bad" website, you didn't need an expert to tell you it was a bust. Maybe you didn't know exactly why it was bad, but dysfunctional web sites tend to exhibit similarities that make them unlikely success stories.

For instance, have you ever visited a site and wondered "what are they selling anyway?" I know I have. I get frustrated with websites like these and quickly start my search again for a website that focuses on the information I was looking for.

A well designed website can either make or break your website success. The tips below will help you get started and to learn what works for a successful website. These tips are by no means all-inclusive; you will also learn a lot through "trial and error" just as with any brick and mortar business. These tips will however, help you to avoid web blunders that hinder even more seasoned web developers and designers.

Must-Have Tip #1 - Make it clear what you do. Find a niche market and don't try to be a "jack of all trades" selling multiple and unrelated products, services, or information. Instead, figure out who your target market will be, and what products and/or services you provide that will appeal to this market. Then, stay on topic; don't throw in a bunch of irrelevant information just to try and lure visitors. They will resent the deception and you'll lose customers.

Note: It is very important to note that search engine crawlers index and categorize your website based on the text and content you provide on each page. The content on each page is also compared to all other pages on your site, so having a cohesive set of pages that focus on your niche product or service is always better than trying to provide too many products or services.

Must-Have Tip #2 - Do your visitors know how to contact you? You would be surprised how many websites leave no way for a customer to contact them with questions or to order their products and services. Think about it this way: if you stopped into a store that provided widgets, and no one was around to help you or answer questions, how comfortable would you feel spending money with that company? You wouldn't, of course, because if they can't even make themselves available for questions before the sale, they certainly won't take time for you after the sale.

If you worry about getting too much spam, or receiving unwanted phone calls by leaving your contact information on your site, make sure to add your business phone to the federal "Do Not Call" list, and use a contact form instead of just providing your email address. This won't eliminate the problem of spam (what does?) but it will make it more difficult to abuse your contact information.

Note: Always respond to email in a timely manner. Treat them as you would any business phone call. Customers typically expect a higher-than-average response rate when shopping or doing business on the internet; if it takes you longer than 24 hours to respond to an email you will probably lose a customer. Even an "I received your email and will respond to your question shortly" is better than waiting too long to get back to a customer.

Must-Have Tip #3 - Don't use flash introductory pages. Everyone knows they are fun and entertaining, but if your site is designed for sales, a business, or for a professional purpose, what will they add to your site? In fact, for many, these are just another added aggravation they have to wade through to get to the information they really want.

Note: If you must use a flash intro, be sure there is a "Skip" feature clearly marked so visitors can bypass it if they choose.

Must-Have Tip #4 - Focus your web copy on satisfying the needs of your customer. Content can make or break the sale, or determine whether a visitor stays or finds another site to shop. Be sure to provide your costumers with unique and interesting words to help pique their interest and differentiate your products and services from your competitor's.

A well-thought through home page and a few articles that prompt a desired action, while simultaneously provide information to help your visitors quickly (in one or two clicks max) find and pay for products and services will keep them interested, and coming back again and again for future information and purchases.

Note: Consider hiring a contact writer if you're at a loss with web content. This may be a significant investment, but the results, and the success of your site, will definitely be worth it in the long run!

Must-Have Tip #5 - Update, update, update. This cannot be stressed enough; if you provide no reason for visitors to show up on your site again, why would they? If the information is the same week after week, month after month, who would want to? Even your local Wal-Mart will provides weekly sales flyers to entice shoppers back to their store! Keep your site fresh and updated!

In closing, I am sure you are reading this article because you want a professional website. If you have programming skills and can write your own code, great! If not, there are many affordable, quality online website builders available; many hosting packages also provide web software and templates. With a little elbow grease and effort, you can build and maintain a successful website as well!

Roxanne Weber teaches "Guaranteed website in 3 sessions" through her eLearning website (http://www.dimensionsolutions.com). She is an internet business and web development consultant and has worked with internet businesses for more than 10 years. She owns and manages the "Dimension Solutions Web Learning Community" website and forum for Dimension Solutions Training & Coaching.

If you're ready to develop and maintain your own professional website that you control, you may be ready for the "Guaranteed website in 3 sessions" training and coaching solutions (visit our site at http://www.dimensionsolutions.com for more information); after all, who could be more of an expert about your website than you!

Roxanne Weber - EzineArticles Expert Author

 


Web Marketing and the Potential in a Multi-Site Design

The concept of web development may include more than a singular ecommerce website.

I have talked about the subject of web development in light of positively constructing a website. I've also talked about the mentality needed to envision the entire site prior to launch so you have some idea of where you want to go. The goal also included the need for a plan for growth and site expansion.

This article looks at the subject from the point of view of a corporate office with a few satellite offices that support and expand the potential of the primary business.

In a brick and mortar store environment it is often true that a business will start in a singular location. As trust is built through longevity and commitment to quality and service the business grows. If the business does well the owner may decide to develop a second store in another city within the region of primary service and support. Other stores may be opened as a result of the ongoing success of the overall operation. The idea is multiple stores - one brand.

Web development may be the mirror image of the brick and mortar model. Why do I say mirror? Well, because in the case of an online environment an ecommerce business owner may be better served by starting with the secondary stores and building up to the primary online business portal.

If you're thinking, "That does seem backwards," allow me to explain.

These satellite stores should have direct links to your primary site. Each satellite may have its own emphasis, but will always relate to the thrust of your main business. The end goal remains the same, multiple stores - one brand.

Why develop more than one site?

In web development the idea of more than one site could mean improved site rankings for your primary site and additional opportunities to reach potential customers.

Think of it this way. Each satellite website you develop can take on a distinct list of keywords or phrases. Each will be associated with your primary product. All content on the site will be geared toward the specific keyword or phrase.

If you have four supporting sites that can go online at the same time as your primary site you have five distinct opportunities to reach consumers with your message. Work to optimize each site for search engines and select unique and researched keywords or phrases for each site.

Is that the only benefit?

By developing your web presence this way you begin the process with backlinks already in place from the satellite sites to your primary web presence. As your Search Engine Optimization (SEO) strategies begin yielding results they should do so in all five instances and ultimately this effort benefits your bottom line.

By having five separate sites that market the same product from a slightly different vantage point the potential improves for increased sales. This is true not just because there are more sites for consumers to view, but because search engines will connect with this scenario and provide improved rankings earlier.

Proper web development may include more than one site and more than one approach as the vehicle used to maximize the overall potential of the product or service being marketed.

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