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| MEMBERS: | Website Visitor Tracking Software
With billions upon billions of people on the Earth and an estimated fifty seven million square miles of land, who would have thought that it would be possible to interact with virtually every single person from the comfort of your home or office. No, I'm not talking about talking to them over the phone or writing to them by mail but being able to interact with them via the Internet. Now more than ever, more and more people own computers with Internet connections and are surfing the web. With billions of Internet users jumping from site to site, there will be those that will stumble upon your website. The question is, do you know anything about those website visitors? Are you getting detailed reports about your web visitors? If not, then as a webmaster you need to seek out the proper website visitor tracking software. One that will be able to tell you everything about your visitors, like what they're doing when they visit your site or how long they are staying on your website? What links are they clicking? All these questions and more need to be answered. So if you are going to use a visitor tracking software, you might as well use the best. Provided by the advertising behemoth Google incorporated, Google Analytics is just the tool to use. Google is a multi-billion dollar company that has resources to craft an excellent website visitor tracking software for all webmaster everywhere. This versatile services has an array of features including fast implementation, geo-targeting, customizable dashboards and more. The best part about Google Analytics is that its free. Any and every webmaster can afford the service. So if you are looking for a website visitor tracking software, I highly recommend Google Analytics. If you are wondering why it is important to keep track of your website visitors, here are few reasons why. First, if you know important information like what your top exit pages are, then you can optimize those pages to preserve your traffic. Secondly, if you have ads on your website, you can use the site overlay feature to see what links your visitors tend to click on the most and reposition those links and place ads there to increase your ad revenue exponentially. You see, Google Analytics can provide you with tons of valuable information. Information which can increase the productivity and effectiveness of your website. But I must say that there may be some what of a learning curve to the service. You may need to visit the Google help center or watch high quality training videos from programs like GlyticVideos. Once you've gotten a great understanding of Google Analytics, then you can fully utilize and get the most out of the service.
Website Development - Should You Use A 'Splash Page' For Your Website?
Some people say that using a splash page as your home page is a bad idea. And that's true. You shouldn't use a splash page as your home page for search engine optimization purposes. Search engines love content, and having a splash page as your home page defeats your purpose of ranking well in the search engines, if that is one of your goals. A splash page actually is a good idea - if you don't use it as your home page. For example, a splash page on a traffic exchange is an excellent strategy and it's actually one of the best ways to eke out results from traffic exchanges. You can set your splash page as an extension. For example, yourdomain.com/splash.html. Then use that for appropriate marketing channels. A splash page works well to get a visitor interested in a site because it's consistent two-step marketing. Get someone to do something, and he is likely to follow-up on whatever you tell him to do next! So go and create a simple splash page now and use it for marketing channels like traffic exchanges, classified ads, pay per click ads etc. Splash pages are uncannily effective when the situation calls for something less cluttered and more attention grabbing. For the traffic sources mentioned above, splash pages definitely fit the mold. Hire a graphic designer to create a snazzy graphic for you to use on your splash page. After all, the goal of your page is to capture immediate attention! You can even create a simple Flash movie or even include a video there.
14 Usability Tips for Login and My Account Pages
Sites that require users to log in to access certain information and/or purchase products add an additional layer of potential complication to the usability process. To avoid potential visitor confusion and the possibility for errors, it is important that any login process requires little or no thought on the part of the site visitor. Once logged in, you must be sure that visitors are able to find the information they want and expect to find. My Account pages need to provide visitors with access and ability to view and change personal information, as necessary. Login Access Access to any login page (or the login form itself) should be available consistently across all pages of the site. Be sure the form or link is obvious and easily differentiated from other areas of the web page. Security If the information behind your login contains sensitive data, you need to use the appropriate security protocols, assuring visitors that that you take their information's security seriously. Registration If visitors are not already registered a link to a new user registration form should be present. It's also smart to have a global link to "register" for any new visitors to the site. Account benefits Non registered visitors should be treated to benefits of account registration. This information should be located on the same page as the new user registration form. Lost password All login forms should contain an option to reclaim passwords and/or username should they have been forgotten. This information must also be passed securely. Remember me You can provide additional convenience (though less security) by giving visitors the option of checking a "remember me" box which will allow them to stay logged in indefinitely. Privacy Provide a link to your sites privacy information/policy near the login form submit button or email field. This gives your visitors confidence that you will treat their information with respect. Status The visitor's "logged in" status should be displayed at all times with a ready access to logout at their convenience. When additional security is necessary it's a good idea to automatically log them out after a set period of inactivity. Change info Once logged in, visitors should have access to change their user information, including usernames, passwords, contact info, payment details, etc. Change confirmation Once the visitor has submitted their information to be changed, provide a confirmation screen that shows the old and new info. This prevents errors and helps insure information remains accurate. Financial details Provide links to relevant financial information such as transaction history, invoices, balances, payment methods, etc. Provide printable version of this information. Up-sell opportunities Visitors that are logged in provide you an interested, captive audience. Consider discreetly utilizing up-sell opportunities - without being overbearing. Subscribed services Provide visitors access to the information/services to which they are subscribed. Also provide additional subscription options, if applicable. Information management Allow users to change the way they receive information, providing alternate methods such as snail mail, HTML or text based emails or to turning off communication entirely. When visitors create an account with you they are making a commitment to you to enjoy the services or information that you provide. It's important not to let the usability process break down after visitors are committed. In fact, it's even more important to treat registered visitors respectfully and appropriately, ensuring they have access to the information they need. This develops long-term relationships and keeps them coming back.
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