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Top 5 Must-Have Tips for Managing A Successful Website

If you have ever been to a "bad" website, you didn't need an expert to tell you it was a bust. Maybe you didn't know exactly why it was bad, but dysfunctional web sites tend to exhibit similarities that make them unlikely success stories.

For instance, have you ever visited a site and wondered "what are they selling anyway?" I know I have. I get frustrated with websites like these and quickly start my search again for a website that focuses on the information I was looking for.

A well designed website can either make or break your website success. The tips below will help you get started and to learn what works for a successful website. These tips are by no means all-inclusive; you will also learn a lot through "trial and error" just as with any brick and mortar business. These tips will however, help you to avoid web blunders that hinder even more seasoned web developers and designers.

Must-Have Tip #1 - Make it clear what you do. Find a niche market and don't try to be a "jack of all trades" selling multiple and unrelated products, services, or information. Instead, figure out who your target market will be, and what products and/or services you provide that will appeal to this market. Then, stay on topic; don't throw in a bunch of irrelevant information just to try and lure visitors. They will resent the deception and you'll lose customers.

Note: It is very important to note that search engine crawlers index and categorize your website based on the text and content you provide on each page. The content on each page is also compared to all other pages on your site, so having a cohesive set of pages that focus on your niche product or service is always better than trying to provide too many products or services.

Must-Have Tip #2 - Do your visitors know how to contact you? You would be surprised how many websites leave no way for a customer to contact them with questions or to order their products and services. Think about it this way: if you stopped into a store that provided widgets, and no one was around to help you or answer questions, how comfortable would you feel spending money with that company? You wouldn't, of course, because if they can't even make themselves available for questions before the sale, they certainly won't take time for you after the sale.

If you worry about getting too much spam, or receiving unwanted phone calls by leaving your contact information on your site, make sure to add your business phone to the federal "Do Not Call" list, and use a contact form instead of just providing your email address. This won't eliminate the problem of spam (what does?) but it will make it more difficult to abuse your contact information.

Note: Always respond to email in a timely manner. Treat them as you would any business phone call. Customers typically expect a higher-than-average response rate when shopping or doing business on the internet; if it takes you longer than 24 hours to respond to an email you will probably lose a customer. Even an "I received your email and will respond to your question shortly" is better than waiting too long to get back to a customer.

Must-Have Tip #3 - Don't use flash introductory pages. Everyone knows they are fun and entertaining, but if your site is designed for sales, a business, or for a professional purpose, what will they add to your site? In fact, for many, these are just another added aggravation they have to wade through to get to the information they really want.

Note: If you must use a flash intro, be sure there is a "Skip" feature clearly marked so visitors can bypass it if they choose.

Must-Have Tip #4 - Focus your web copy on satisfying the needs of your customer. Content can make or break the sale, or determine whether a visitor stays or finds another site to shop. Be sure to provide your costumers with unique and interesting words to help pique their interest and differentiate your products and services from your competitor's.

A well-thought through home page and a few articles that prompt a desired action, while simultaneously provide information to help your visitors quickly (in one or two clicks max) find and pay for products and services will keep them interested, and coming back again and again for future information and purchases.

Note: Consider hiring a contact writer if you're at a loss with web content. This may be a significant investment, but the results, and the success of your site, will definitely be worth it in the long run!

Must-Have Tip #5 - Update, update, update. This cannot be stressed enough; if you provide no reason for visitors to show up on your site again, why would they? If the information is the same week after week, month after month, who would want to? Even your local Wal-Mart will provides weekly sales flyers to entice shoppers back to their store! Keep your site fresh and updated!

In closing, I am sure you are reading this article because you want a professional website. If you have programming skills and can write your own code, great! If not, there are many affordable, quality online website builders available; many hosting packages also provide web software and templates. With a little elbow grease and effort, you can build and maintain a successful website as well!

Roxanne Weber teaches "Guaranteed website in 3 sessions" through her eLearning website (http://www.dimensionsolutions.com). She is an internet business and web development consultant and has worked with internet businesses for more than 10 years. She owns and manages the "Dimension Solutions Web Learning Community" website and forum for Dimension Solutions Training & Coaching.

If you're ready to develop and maintain your own professional website that you control, you may be ready for the "Guaranteed website in 3 sessions" training and coaching solutions (visit our site at http://www.dimensionsolutions.com for more information); after all, who could be more of an expert about your website than you!

Roxanne Weber - EzineArticles Expert Author

 


Servers For Email Messaging

If you own a business that have different or multiples sites and locations, then having a good means of communication is imperative. One of which would be email messaging. It is actually no longer surprising that email is one of the, if not the most, common and popular ways of reaching out to other people and other companies over the Internet.

Email or electronic mail would actually refer to the creation, transmission and receipt for communicating through the application of electronic communication systems. Email has been first used back in 1965 to serve as a way to communicate with the other users of a single time-sharing mainframe computer. During the late 1960's, there has been a computer network, which was the ARPANET, that has been able to significantly contribute to email development.

With regular mail sending, our letter would first be picked up by a postal van which would then be sent to the office where all the letters are sorted according to cities on the addresses. The letters that are received in each city would then be sorted based on the areas of the city, which would then be distributed. On the other hand, with email messaging, the email message that you have composed would be sent to your Internet Service Provider's mail server. All the emails that have been received b the mail server would then be sorted and would then travel online to the mail server of the destination's service provider. They would then be stored in the electronic mailbox. And so, once the recipient of your email logs on to his email application or program like Outlook Express or Eudora, the program would be downloading the email messages that you have sent from the electronic mailbox to his computer.

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Overcoming Those Annoying CSS Bugs

There are a number of different browsers that you must compensate for when designing your webpage's in any format (CSS, tables etc.), some of the most common browsers are : Internet Explorer 6/ 7, Firefox and Safari. The main issues that arise with CSS design is that all browsers interpret CSS differently, for example Firefox does not understand some of the CSS commands that Internet Explorer does and vice a versa.

One of the main issues I have found when designing with CSS is a problem with margins in Internet Explorer 6. I found that when using a float on a div tag that also had a margin set, the margin would actually double and then knock the whole pages layout out. After numerous late nights and an insane amount of coffee I finally found a solution to this double margin bug. By inserting a simple line of code the double margin no longer double ! That solution is as follows, by adding this line of code to your CSS div tag 'display: inline'.

Another problem I have found with CSS in Internet Explorer 6 is a problem when trying to define a div tag that has a smaller size than the base font size. This problem again can be fixed with a simple line of code this time all we need to add is the following line of code to the div tag: 'font-size:0px'. There is also another solution to this problem that should have the same effect, because the div tag auto stretches to compensate for content overflow adding 'overflow: hidden' should also resolve the problem.

Unfortunately I have been unable to cover all of the cross browser issues that you may experience when designing with CSS, but most of the problems that you may encounter can be resolved pretty easily with simple trial and error. Happy designing!

Jonathan Popoola specializes in web design gloucestershire and web design cheltenham. Visit my site for information on webdesign.

 


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