Making your web site easy for international visitors to understand is what website internationalization is all about. There are times when differences in vocabulary may crop up. This can even happen across different industries in the same country.

One of the ways you can help your readers is to start a Glossary.

In your glossary you can list industry specific words and all words you use commonly where others may not have the exact same understanding. If you explain a process in your communication, think of including verbs in your glossary.

The key to making your glossary work for you is to strive for accuracy, clarity, and ease of understanding.

Accuracy

In some cases a lack of accuracy can have devastating effects.

• In health issues.
• In reference to using machinery.

Clarity

A glossary's aim is to give a clear meaning to the words you use. Keep your explanations as clear as possible. If they only lead to further misunderstandings or do not answer the readers questions, you would be better off without one.

Ease Of Understanding

Keep your glossary very easy read and people will enjoy reading it. Pay attention to the general appearance of the glossary as a whole as well as the individual explanations.

An Added Value

After ready through a well done glossary, the reader may well come away feeling appreciative of the easy to read informative experience. It is a wonderful touch of thoughtfulness to your international visitors.

Non-native English speakers will greatly appreciate its value.

Prepares For Translation

A glossary is highly recommended in certain industries where specific vocabulary requires expert translations.

In some instances some people feel they can take a dictionary out and provide translations of key vocabulary in languages other than their mother-tongue. This can lead to further misunderstandings. A glossary well done is far better than taking on translation skills when you do not have them.

However, your glossary will be of significant value to a professional translator once you decide to offer multilingual services.

Glossaries are also appreciated in non-technical areas too. Cultural habits differ. People can use vocabulary differently. Glossaries provide insight into how you communicate and provide a base for cross-cultural dialogue.

Your Small Business Website doesn't have to be a challenge. You'll be able to get it up and running without a professional web-designer, you'll be able to describe you're unique value proposition, and you'll have an offer waiting to bring in business that already believes your solution is the correct one for them.

One of the biggest myths about creating a website is that you have to use a web-designer. Designers can bring a great service, but your goal is to make information available and to interest clients in your products and services. To leverage this, you should look for a templated site. Simply put, that means you pick out a predesigned website and make a few customizations that are appropriate for your business. Usually you have hundreds of choices from which to choose. Then you add your images, upload your logo; and more importantly use your voice to communicate. Quick and dirty in the world of websites can be worth more than you ever thought.

Give them a reason to pick your business over the competition. Price isn't the only comparison people are looking for. And sometimes you don't want to compete on price-it limits your audience. Do some research on your clients. How do they search for your product or service? Are you saving people time and stress? Could your value be in the way you integrate with something they are already doing? Formulate your 'sweet spot' in the industry and broadcast it. This is the one piece of information that you can't afford to not include on your website. Make it the central message and use your features and benefits to back it up.

State your offer! You've got their attention now make them an offer. So often a company puts so much energy and effort into their website, but they forget to ask for the sale. Whether you are selling products or services, you must give them explicit instructions about their next step. Should they sign up for a newsletter? Download a report? Call for an appointment? Customers love simple directions for the next step. Present your features and benefits and then drive them into a sale. Otherwise you're leaving money on the table.

So you've made the offer. They identify with the features and benefits, but how do they know that this is really for them? You need to offer proof. This could be a video on youtube demonstrating the actual benefit or perhaps testimonials from your customers. This is big because you've led them down the path of searching and research. Make sure they know that they have chosen correctly. You ease their mind and add third-party credibility to your site's visitors by including statements from like-minded customers.

Many times small business owners are fearful of their website. They don't know what it requires to set up a website or what it needs to include. Taking action can be as simple as finding an easily editable templated site that you can quickly customize, broadcasting your unique value statement, asking for the sale, and providing credibility from others. Erase the fear and profit from your small business website.

A question I often ask my target market is, "what's your biggest challenge with building your business online?" And one answer I get frequently is this:

How do I make my website earn money?

If you've got a business online, then it's likely you have some sort of web presence. Perhaps it's a one-page 'sign up for my list' kind of site, or a full-blown brochure site with a menu of choices, or maybe your site is in the form of a blog. Regardless of what kind of site (or sites) you have, if they're not doing what you want them to - and since we're in business, ultimately that means making some sort of a profit - then it's time to make some changes.

But how do you REALLY know whether your site is working or not? Here are four strategies to test and track your pages to know what needs fixing:

1. Let the numbers speak

I'm sure if the sky was the limit, you'd hire the most expensive web designer with the fanciest tools to create the most spectacular site imaginable for your business - and someday you just may do that.

For now, though, even an ugly site can make money. I can think of at least two sites right now that I personally think are not that pleasing to the eye, yet I know they are raking in the bucks each and every month, year after year.

So don't get caught up in having the most polished and professionally looking site. Focus more on having the pieces in place that will bring you the cash, too.

2. Give your site only one job

Think of each page of your website as a separate entity with one main purpose. It may be to sell something, or to sign up for your list, or to get people to call you for an appointment. Whatever it is, make it clear that that one thing is the action your visitor should take from being on that page.

3. Track your numbers

Most web hosts offer statistics that you can use to watch your numbers, or there are other web stat programs that you could use as well (such as Google Analytics). However you are keeping an eye on your numbers, you should be looking for two things: how many people visit your site and how many people take the action you want them to take.

From those two numbers, you can figure out your conversion rate, which tells you how many of those visitors took the action you wanted them to - like sign up for your list. If you make small changes to your page AND watch these numbers at the same time, you'll be able to tweak things to increase your conversion rate.

4. Make one change at a time

This is a very effective way to increase the conversion rates on sales pages and sign-up pages. Change just one thing - for example, the headline - and watch your numbers. Compare those statistics to your previous ones and decide whether or not to keep the change. (You can also do this via a split-test in your shopping cart, where the software does the number crunching for you.)

I see so many sites that try to be all things to all people by offering everything under the sun in too small a space - a website - and all that does is confuse people and encourage them to click away. Remember, 'a confused mind always says no', so always go back to the main questions when considering making changes to your website: What's the purpose of this page? What is the one thing I want my visitor to do here? And then design your copy around the answer. Keep it simple and you'll get better results every time.