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| MEMBERS: | Top 5 Must-Have Tips for Managing A Successful Website
If you have ever been to a "bad" website, you didn't need an expert to tell you it was a bust. Maybe you didn't know exactly why it was bad, but dysfunctional web sites tend to exhibit similarities that make them unlikely success stories. For instance, have you ever visited a site and wondered "what are they selling anyway?" I know I have. I get frustrated with websites like these and quickly start my search again for a website that focuses on the information I was looking for. A well designed website can either make or break your website success. The tips below will help you get started and to learn what works for a successful website. These tips are by no means all-inclusive; you will also learn a lot through "trial and error" just as with any brick and mortar business. These tips will however, help you to avoid web blunders that hinder even more seasoned web developers and designers. Must-Have Tip #1 - Make it clear what you do. Find a niche market and don't try to be a "jack of all trades" selling multiple and unrelated products, services, or information. Instead, figure out who your target market will be, and what products and/or services you provide that will appeal to this market. Then, stay on topic; don't throw in a bunch of irrelevant information just to try and lure visitors. They will resent the deception and you'll lose customers. Note: It is very important to note that search engine crawlers index and categorize your website based on the text and content you provide on each page. The content on each page is also compared to all other pages on your site, so having a cohesive set of pages that focus on your niche product or service is always better than trying to provide too many products or services. Must-Have Tip #2 - Do your visitors know how to contact you? You would be surprised how many websites leave no way for a customer to contact them with questions or to order their products and services. Think about it this way: if you stopped into a store that provided widgets, and no one was around to help you or answer questions, how comfortable would you feel spending money with that company? You wouldn't, of course, because if they can't even make themselves available for questions before the sale, they certainly won't take time for you after the sale. If you worry about getting too much spam, or receiving unwanted phone calls by leaving your contact information on your site, make sure to add your business phone to the federal "Do Not Call" list, and use a contact form instead of just providing your email address. This won't eliminate the problem of spam (what does?) but it will make it more difficult to abuse your contact information. Note: Always respond to email in a timely manner. Treat them as you would any business phone call. Customers typically expect a higher-than-average response rate when shopping or doing business on the internet; if it takes you longer than 24 hours to respond to an email you will probably lose a customer. Even an "I received your email and will respond to your question shortly" is better than waiting too long to get back to a customer. Must-Have Tip #3 - Don't use flash introductory pages. Everyone knows they are fun and entertaining, but if your site is designed for sales, a business, or for a professional purpose, what will they add to your site? In fact, for many, these are just another added aggravation they have to wade through to get to the information they really want. Note: If you must use a flash intro, be sure there is a "Skip" feature clearly marked so visitors can bypass it if they choose. Must-Have Tip #4 - Focus your web copy on satisfying the needs of your customer. Content can make or break the sale, or determine whether a visitor stays or finds another site to shop. Be sure to provide your costumers with unique and interesting words to help pique their interest and differentiate your products and services from your competitor's. A well-thought through home page and a few articles that prompt a desired action, while simultaneously provide information to help your visitors quickly (in one or two clicks max) find and pay for products and services will keep them interested, and coming back again and again for future information and purchases. Note: Consider hiring a contact writer if you're at a loss with web content. This may be a significant investment, but the results, and the success of your site, will definitely be worth it in the long run! Must-Have Tip #5 - Update, update, update. This cannot be stressed enough; if you provide no reason for visitors to show up on your site again, why would they? If the information is the same week after week, month after month, who would want to? Even your local Wal-Mart will provides weekly sales flyers to entice shoppers back to their store! Keep your site fresh and updated! In closing, I am sure you are reading this article because you want a professional website. If you have programming skills and can write your own code, great! If not, there are many affordable, quality online website builders available; many hosting packages also provide web software and templates. With a little elbow grease and effort, you can build and maintain a successful website as well!
How to Contract a Web Developer - Part I
The initial client-developer discussion is an integral part of the Web design process. This article will take a look at both the client side of the development procedure, as well as the best practice methods for Web developers to employ when speaking to their potential business partners. Your business is ready for a Web site... • Sell products over a greater range than you currently do All of these reasons can really be lumped into the super-category titled Increasing Business - the prime goal of any worthwhile advertising campaign. Generating authentic business and receiving solid leads is virtually money in your pocket; and in this day and age, the internet is the best domain for advertising your products and services. People turn to the internet to look for information like no other. In fact, it seems as though the internet is even replacing God in today's search for answers. Do some research on a few of the longer queried Google keyword-phrases. Chances are you'll come across some gems like What do I do if my boyfriend is cheating on me? Or how do I get my children to enjoy Vegetable X? For driving traffic to your soon-to-be Web site, you need to give users the potential to stumble upon your domain with their search engine queries. After all, what good is your Web site if nobody can find it? Forget everything you know about Web development. First thing's first: After you browse the internet for local developers or even check the regional phone directories; you must get to know your developer. And when I say get-to-know them; I mean get to know the quality of their work. At this point in the game you shouldn't even have made a phone call or sent an email inquiry. It is imperative that you take a close look at their Web sites and portfolio (if available). If what you see is visually appealing, consider it an added bonus, because, chances are, you're looking in the wrong places to measure their worth. Key point: Know what you're looking for. The face of the site is actually not that important. Don't be influenced by sites constructed solely upon Flash, or sites using a little too much dynamic Javascript. This after all, can only hurt you in trying to get your Web site indexed by the major search engines. Your best bet is to right click on the page and check out their source code. And when you're done with that, if you're using FireFox (which you should be using), go to View on the top toolbar and choose to view the page without style. This is a close representation of what search engines are seeing. Try running a spider simulator on the page to really see through the search-bots' eyes. When viewing the source code, if you don't see a DocType Declaration in the first line, let that be your only red flag and move onto the next developer. Another item of interest for you is standards compliancy. To check for this, run the page through the W3C's Page Validator Tool. While search engines don't necessarily see valid XHTML as a requirement, the closer the page comes to standards compliancy, the easier it will be read by search engines. It's a correlation-not-causation type of relationship. Also worth noting is that if Web pages are produced by a company, check and see who your developer is and their relationship to the pages that you were viewing. For example, if you like Page X in their portfolio and it was developed by Designer Y, don't settle on having Designer Z do it in the same way unless they work on the same team or were trained in the same vein. One more thing to scan for is a comment which may or may not exactly be . Remember, you're paying a good chunk of money for a custom page, don't settle for a recycled template. You want a unique design for your unique service proposition. If you specifically want your designer to use a template, make sure they design using the same conventions that appear throughout the template. Next up: Say no to Flash, nested tables, and all dynamic content other than CSS and basic Javascript. Checking for nested tables in design is really just keeping an eye out for a few too many tags that start with < tr >, < td >, etc. If they start nesting within each other in a recursive cycle - steer clear. This is an old convention for design that mimics the printed page, yet it is still a popular development practice. While developers still get away with such design, mainly because it has the capability to construct beautifully looking pages, sites built with these conventions will ultimately fail and break down as browsers and search engines move toward a more standards compliant approach. So, unless you are displaying tabular data, don't use tables or ask for them in your Web design. Whatever tables can accomplish can also be done with CSS. Enter Cascading Style Sheets Now that you know the criteria for choosing a Web developer based upon principles of design; let's move onto extended and comprehensive service. While it's not a traditional component of a single Web designer; maybe you'd like to hire a developer or development team that offers a complete Web hosting package including domain registration and email setup. While they're at it; wouldn't you like a few guaranteed site modifications and some technical support, to boot. Be wary of designers who design-and-drop. What happens when the next version of IE comes out (certainly guaranteed to break more than a few Web sites)? Or when you no longer offer Product X or you change your address, phone or fax. Do you really want to hire a new developer or draft one of your administrative assistants to decipher somebody else's code? In so far we have taken a look at what to look for when contracting a Web developer. Say no to nested tables, Flash and messy markup. Say yes to standards compliant CSS and XHTML. In the next installment of this article we will further discuss the interlocution between contractor and client in Search Engine Optimized Corporate Web Development.
Website Accessibility - Need and Basic Guidelines
Website Accessibility means the website accessible to all the users in the web including visitors with disability. Many website owners know that their website is available in the internet for visitors to access information but possibly may not know whether their website is easily accessible and even be unaware about Disability Discrimination Act (DDA). According to Disability Discrimination Act (DDA), all the business should make their services accessible to disabled users. There is also a section in DDA which addresses that if a business offers an online service, even the information is on a single page, then the business is responsible for making an effort to make this information accessible to disabled users. All new websites that are designed and developed should now follow the W3C (World Wide Web Consortium) and Web Content Accessibility Guidelines (WCAG) against which the accessibility of the website is measured. But when the website is found isn't complaint, then anybody can sue you legally, if they want to. By following these guidelines, you enhance the professional look of your website, provide access to visitors who previously had not no choice, thus increasing your business prospects and finally not to forget, your business is legal. Some basic Guidelines to increase the accessibility of the visitors Validate HTML and CSS: To check if the HTML and CSS used is valid, W3C validator can be used. It is necessary that websites are checked as the validator automatically tells you about any errors and accessibility issues in the web pages. Image and alternative text: For browsers which don't support images, alternative text can be used to explain what the image is about as the user will only see the text. Resize font text: Most of the internet browsers use Internet explorer to search for information. If the size of the text can be increased by choosing the font size to the largest then it means that your website is accessible to visitors. Use of Java script: Websites are not easily accessible when java script is disabled. Mostly people have the java script support switched off, if that's the case then make sure that you use the Java script sensibly and unnoticeably. Check for the following, 1. Website is accessible without the use of a mouse 2. Website has a Sitemap 3. Website has link text relevant to the content (blind users use tabbing while browsing websites from one link to the other)
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